What to do if Sinexcel Battery Charger has an emergency shutdown?
If the Sinexcel Battery Charger has undergone an emergency shutdown due to the emergency button being pressed, resolve the issue and then gently spin the emergency button in the direction indicated by the arrow to reset it.
Why is my Sinexcel SEA400/32-Y-E-P Battery Charger showing over voltage?
If the Sinexcel Battery Charger is showing an over voltage error, it could be because the voltage is exceeding 275V. You should check the power supply side to see if there is an over voltage issue.
What to do if Sinexcel Battery Charger shows over current?
If your Sinexcel Battery Charger is experiencing an over current issue, it could be because the output current exceeds 35A. Check the EV's demand and inspect the circuit for any over-current points.
How to check for electric leakage in Sinexcel Battery Charger?
If your Sinexcel Battery Charger indicates electric leakage, it may be due to a faulty Residual Current Monitor or the presence of residual current. Check the circuit for any leakage.
What causes earth fault in Sinexcel Battery Charger?
If the Sinexcel Battery Charger is showing an earth fault, it might not be properly grounded. Check the grounding status of the charger.
Why is Sinexcel SEA400/32-Y-E-P showing under voltage?
If the Sinexcel Battery Charger is showing an under voltage error, it means the voltage is below 183V. Check the power supply side for any under voltage issues.
What to do if Sinexcel SEA400/32-Y-E-P Battery Charger has meter communication failure?
If the Sinexcel Battery Charger is experiencing a meter communication failure, it could be due to an error with the meter ID or damage to the meter. Check the connection at the communication circuit of the meter.
How to fix RFID card reader communication failure on Sinexcel SEA400/32-Y-E-P?
If the Sinexcel Battery Charger's RFID card reader is failing to communicate, the card reader might be damaged. Check the connection at the card reader circuit.
What causes N-phase relay contact point adhesion in Sinexcel SEA400/32-Y-E-P?
If the N-phase relay contact point is sticking in your Sinexcel Battery Charger, this is due to overheating of the connector's contact point, causing adhesion and malfunction. After cutting off the power, check for adhesion between the input and output of the mainboard N-phase relay. If adhesion is present, replace the mainboard.
General safety guidelines for using the EV charger.
Specific safety precautions and actions during EVSE operation.
Overview of the Interstellar AC charger's technology and features.
Visual overview of the EVSE's external components and labels.
Detailed breakdown of the EVSE's internal components and their functions.
Details on the EVSE pedestal design and product dimensions.
Explanation of the electrical working principle and diagram of the EVSE.
Technical specifications for the Interstellar EV AC charger, including power and environmental ratings.
List of components and quantities included in the EVSE package for wall-mounting and pedestal.
Explanation of the Sinexcel Interstellar EV AC charger product model naming convention.
List of European and industrial standards the EVSE is designed to meet.
Pre-operation checks and readiness steps for the EVSE.
Steps for charging an EV using the display-equipped EVSE.
Description of EVSE standby and preparation screens for charging authorization.
Information on EVSE charging start, status display, and stopping procedures.
Step-by-step guide for charging an EV using the EVSE without a display.
How to enter the administrator interface and navigate display settings.
Procedures for setting the EVSE's time and time zone via the display.
Instructions for connecting the EVSE to a Wi-Fi network through the interface.
Steps to configure 4G or Ethernet network connections for the EVSE.
Guide for connecting the EVSE to a Bluetooth-enabled device.
Explanation of status icons displayed on the EVSE during idle mode.
Description of the EVSE's cable management system for organized storage.
Guidelines for routine visual checks and cleaning of the EVSE.
Step-by-step instructions for safely disassembling the EVSE connector cable.
Instructions for reassembling the EVSE connector cable, reversing disassembly steps.
Table detailing error codes, their problems, possible causes, and solutions for the EVSE.
Explanation of the status lights (LEDs) on the EVSE and their meanings.
Important warning regarding network security risks and protocol usage.
Overview of the Sinexcel charging platform and its remote management capabilities.
Disclaimer on owner's responsibility for secure connections and Sinexcel's limited liability.
Information on the product's warranty duration and requirements for service.
Conditions that must be met for the product warranty to be valid.
Requirements for users and operators regarding safe operation and maintenance.
Disclaimer outlining situations for which Sinexcel is not responsible for accidents or damage.
General| Output Voltage | 32VDC |
|---|---|
| Output Current | 12.5A |
| Output Power | 400W |
| Cooling Method | Forced air cooling |
| Certifications | CE, RoHS |
| Input Frequency Range | 45Hz - 65Hz |
| Operating Temperature | -20°C to 50°C |
| Storage Temperature | -40~+85℃ |
| Protection Features | Over voltage, over current, short circuit, over temperature |
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