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SingTel RT5703W - User Manual

SingTel RT5703W
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Your quick and easy step-by-step
guide to setting up your
Fibre Broadband.
RT5703W
WiFi
Singtel Wi-Fi 6 Router
What’s in the box Overview
Router x 1
Quick Installation Guide x 1
Quick
Installation
Guide
POWERED BY ASKEY
RT5703W
WiFi
Singtel Wi-Fi 6 Router
Quick
Installation
Guide
Power Cable x 1
Ethernet Cable x 1
Ethernet Cable For
Connecting Device
to Router
Power LED
WPS Button
LAN Ports
WAN Port
USB 3.0 Port
Reset Button
ON / OFF
Power
Internet LED
LAN LED
Mesh LED
FRONT VIEW
BACK VIEW
Question and Answer IconNeed help?

Do you have a question about the SingTel RT5703W and is the answer not in the manual?

Summary

Whats in the box

Included Router and Guide

Lists the Singtel Wi-Fi 6 Router and Quick Installation Guide included in the package.

Essential Cables

Lists the Power Cable and Ethernet Cable provided with the router.

Device Overview

Front and Back Views

Visual representation of the router's front and back panels with key indicators and ports.

Router Identification

Specifies the Singtel Wi-Fi 6 Router model RT5703W and its capabilities.

Router Installation Steps

Power and WAN Connection

Connects the power adapter to the router and Ethernet cable from ONT to WAN port.

Powering Up and Device Connection

Powers the router and connects devices via Wi-Fi using provided credentials or Ethernet.

Optimal Router Placement

Placement Guidelines

Recommends central, unobstructed placement for best Wi-Fi coverage and performance.

Mesh Extender Recommendation

Suggests using a Mesh Extender to eliminate Wi-Fi dead spots for improved coverage.

Wi-Fi Configuration and Troubleshooting

Wi-Fi Settings Guide

Provides guidance on configuring Wi-Fi settings, with a link to detailed instructions.

Connectivity Troubleshooting

Offers steps for resolving Wi-Fi connectivity issues, including device reset and router reboot.

LED Indicator Guide

LED Status Meanings

Explains the meaning of different LED behaviors and corresponding device statuses for Power, Internet, LAN, and Mesh.

Summary

Whats in the box

Included Router and Guide

Lists the Singtel Wi-Fi 6 Router and Quick Installation Guide included in the package.

Essential Cables

Lists the Power Cable and Ethernet Cable provided with the router.

Device Overview

Front and Back Views

Visual representation of the router's front and back panels with key indicators and ports.

Router Identification

Specifies the Singtel Wi-Fi 6 Router model RT5703W and its capabilities.

Router Installation Steps

Power and WAN Connection

Connects the power adapter to the router and Ethernet cable from ONT to WAN port.

Powering Up and Device Connection

Powers the router and connects devices via Wi-Fi using provided credentials or Ethernet.

Optimal Router Placement

Placement Guidelines

Recommends central, unobstructed placement for best Wi-Fi coverage and performance.

Mesh Extender Recommendation

Suggests using a Mesh Extender to eliminate Wi-Fi dead spots for improved coverage.

Wi-Fi Configuration and Troubleshooting

Wi-Fi Settings Guide

Provides guidance on configuring Wi-Fi settings, with a link to detailed instructions.

Connectivity Troubleshooting

Offers steps for resolving Wi-Fi connectivity issues, including device reset and router reboot.

LED Indicator Guide

LED Status Meanings

Explains the meaning of different LED behaviors and corresponding device statuses for Power, Internet, LAN, and Mesh.

Overview

This document serves as a quick installation guide for the Singtel Wi-Fi 6 Router, model RT5703W, designed to facilitate the setup of Fibre Broadband. It provides a comprehensive overview of the device, its components, installation procedures, optimal placement recommendations, and troubleshooting steps.

Device Function and Components:

The Singtel Wi-Fi 6 Router (RT5703W) is a core component for establishing a Wi-Fi 6 network, enabling high-speed internet connectivity for homes and offices. The package includes:

  • Router x 1: The main Wi-Fi 6 router unit.
  • Quick Installation Guide x 1: This document, providing step-by-step setup instructions.
  • Power Cable x 1: Used to supply power to the router.
  • Ethernet Cable x 1: For connecting devices to the router or connecting the router to the Optical Network Terminal (ONT).

Router Overview (Physical Features):

The router features a sleek, upright design with indicator lights on the front and various ports and buttons on the back.

Front View:

The front panel of the router features several LED indicators:

  • Power LED: Indicates the power status of the device.
  • Internet LED: Shows the status of the internet connection.
  • LAN LED: Indicates the status of the Local Area Network (LAN) connections.
  • Mesh LED: Displays the status of the Mesh network connection, if applicable.

Back View:

The back panel houses the functional ports and buttons:

  • WPS Button: For easy and secure connection of Wi-Fi Protected Setup (WPS) compatible devices.
  • LAN Ports: Multiple ports for wired connections to devices like computers, smart TVs, or gaming consoles.
  • WAN Port: The port where the Ethernet cable from the ONT is connected to receive internet service.
  • USB 3.0 Port: A high-speed USB port for connecting external storage devices or other peripherals.
  • Reset Button: Used to restore the router to its factory default settings.
  • ON/OFF Power Button: To manually turn the router on or off.
  • Power Port: Where the power adapter is connected.

Installation Procedure:

The installation process is straightforward and involves a few key steps:

  1. Power Connection: Insert the power adapter into the router's power port and plug it into a power outlet.
  2. Ethernet Connection: Connect one end of the provided Ethernet cable to the LAN 1 port on the ONT (Optical Network Terminal) and the other end to the WAN port of the router.
  3. Power Up: Turn on the router and wait for the Internet LED to light up, indicating a successful connection.
  4. Device Connection: Connect your computer or mobile device to the router either via Wi-Fi (using the Username and Password printed on the device label) or by using an Ethernet cable to connect your computer to one of the router's LAN ports.

The guide also illustrates a typical setup diagram, showing the Fibre Termination Point connected to the Terminal (ONT), which then connects to the Wi-Fi 6 Router. A Singtel TV Set-Top Box is also shown, implying it can be connected to the network.

Optimal Placement:

For the best Wi-Fi performance, the router should be placed:

  • Centrally: In a central location within the office or home to ensure even signal distribution.
  • Unobstructed: Free from physical obstructions that could interfere with the Wi-Fi signal.
  • Mesh Extender Consideration: To eliminate Wi-Fi dead spots, especially in larger areas, it is recommended to consider adding Singtel Wi-Fi 6 Mesh Extenders. Users are advised to speak to a Singtel representative for more information on this.

Troubleshooting Steps:

If connectivity issues arise, the following steps can be taken:

  1. Reset Wi-Fi Connection: Turn off and then turn on the Wi-Fi on your handphone or device to reset the Wi-Fi connection.
  2. Reboot Router: If the issue persists, reboot the router by turning it off and then on again using the power button.

LED Indicator Status (Maintenance and Diagnostics):

The LED indicators on the front of the router provide crucial diagnostic information about the device's status:

  • Power LED:

    • White ON: Router device is ready.
    • Red ON: System failure.
    • Red Flashing: Router is booting up.
    • Off: Power off.
    • White/Red alt. Flashing: Firmware upgrade.
    • White Flashing: Factory Reset.
  • Internet LED:

    • White ON: WAN connection is functioning OK.
    • White Flashing: Obtaining IP address.
    • Red ON: Internet connection failure.
    • Off: No internet link.
  • LAN LED:

    • White ON: Ethernet connection established.
    • Off: No LAN connection on the port.
  • Mesh LED:

    • White ON: Mesh Network Connection.
    • Off: No mesh connectivity.
    • White Flashing: Mesh Pairing.

This detailed guide ensures users can effectively set up, maintain, and troubleshoot their Singtel Wi-Fi 6 Router for an optimal Fibre Broadband experience.

SingTel RT5703W Specifications

General IconGeneral
BrandSingTel
ModelRT5703W
CategoryWireless Router
LanguageEnglish

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