FAQ’S frequently asked questions
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BASE FAQ’S
Q. What if I can’t get my center support beams flush with the side rails?
A. Make sure the letter on the center support beam matches the side rail. For example, the end
of the center beam labeled “A” should connect to the side rail with the “A” on it. Additional
force may be required.
Q. How can I get my pins in all the way?
A. All pins are wider at one end and narrower at the other end. Make sure the “T” end is up and
the narrow end goes into the side rail first. You may need to use a bit of force to get it in place.
Q. What can I do if I can’t get the deck panels to lay flat?
A. First, make sure all the pins and beams are flush. Then, set the deck panel over the notches.
You should then be able to slide the panel into place.
Q. Where is the hardware for the footboard and headboard brackets?
A. The same hardware for attaching the legs to the base is used for attaching the brackets. Align
the bracket with the holes for the leg bolts. Attach the leg per the instructions.
“ I’ve had my bed for one
week and I just love it. I
sleep better than I have
in years. I love that you
can adjust the softness
or firmness. I wake up
refreshed with little or
no back pain.”
- Judy O., Lewisville, KY