Sleep Science Q Series

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Summary

Important Safety Information

Weight Recommendations and Limits

Details the maximum weight capacity and its implications for the adjustable base.

Operating Noises

Explains normal operational sounds and their causes for user reassurance.

Quick Assembly Guide

Components for Assembly and Operation

Lists all parts included for assembling and operating the adjustable bed base.

Power Cord Set Up with Master Controller

Details how to connect the power cord and master control box for the adjustable base.

Attaching Adjustable Legs

Instructions on how to properly attach the adjustable legs to the base.

Joining Two Adjustable Bases

Guidance on connecting two adjustable bases together for a synchronized setup.

Mattress Retainer Bar

Steps for installing the mattress retainer bar to prevent mattress slippage.

Remote Control Frequency Set-up

Procedure to re-establish communication between the remote and the adjustable base.

Synchronizing Two Adjustable Bases

Procedure for programming two bases to be controlled by a single remote.

Remote Control Features

Details the functions and buttons of the wireless remote control.

Test All Functions

Guidance on how to verify all operational functions of the adjustable base.

Emergency Battery Back Up

Instructions for using the battery backup feature during a power outage.

Troubleshooting Guide

Troubleshooting Component Guide

Identifies key components like actuators and control boxes for troubleshooting.

The Sleep|Science Q Series Adjustable Base is an advanced technology comfort system designed to provide customizable sleeping positions and enhanced comfort. This user's manual outlines the features, assembly, operation, and troubleshooting for the adjustable base.

Function Description:

The primary function of the Q Series Adjustable Base is to allow users to adjust the head and foot sections of their bed to various positions, including pre-programmed flat settings. This adjustability is controlled via a 5-button wireless remote control, offering personalized comfort and support. The base is designed to fit within a standard bed frame and can be used with memory foam and/or latex mattresses that are at least 8 inches in height. For split king or California king setups, two adjustable bases can be joined and synchronized to operate simultaneously with a single remote or independently with separate remotes. An emergency battery backup feature ensures that the bed can be returned to a flat position in the event of a power failure.

Important Technical Specifications:

Weight Restriction: The recommended weight restriction for the Q Series Adjustable Base is 750 pounds, which includes the weight of the mattress. Exceeding this limit, particularly on the head or foot sections only, can damage the bed and void the warranty. The weight must be distributed evenly across the base.
Legs: The base comes with six four-piece adjustable legs, allowing for customizable heights. The legs must be installed and must be a minimum of 6 inches to allow for articulating clearance. Using only a 3-inch segment of the leg will cause damage to the base and void the warranty.
Power: The system operates with an AC/DC power adapter and a power cord with an input voltage of 100-240V.
Remote Control: A wireless back-lit remote control is included, requiring three AAA batteries (included).
Emergency Backup: An emergency battery pack (E) is provided, which requires four 9-volt alkaline batteries (not included) for use during power outages. These batteries must be removed immediately after the bed is flattened to prevent damage to the master controller.
Construction: The undercarriage is made with reinforced steel components for strength and durability.

Usage Features:

Head and Foot Adjustment: Independent control for raising and lowering the head and foot sections of the bed.
Flat Position: A pre-programmed button on the remote control allows for easy return to a flat sleeping position.
Customizable Heights: The adjustable legs offer flexibility in bed height to suit user preferences.
Wireless Remote Control: A convenient 5-button wireless remote with back-lighting for easy operation in the dark.
Split Base Synchronization: For Twin XL/CKS bases, a simultaneous synchronization cable (D) is included, allowing two bases to be controlled by a single remote or synchronized to operate together. This feature is programmed by connecting the male end of the cable to each control box, then plugging the bases back into the power source.
Mattress Retainer Bar: A chrome mattress retainer bar (C) with two wing-nuts is included to keep the mattress securely in place on the adjustable base.
Easy Assembly: The base is designed for quick assembly with no tools required, although two people are recommended for certain steps like turning the base on its side.

Maintenance Features:

Troubleshooting Guide: The manual includes a comprehensive troubleshooting guide to address common issues such as non-responsive functions, remote control illumination problems, and mechanisms that elevate but do not return to flat.
Remote Control Frequency Setup: Instructions are provided for resetting the remote control frequency if communication with the bed is lost, ensuring proper pairing.
Emergency Battery Backup: In case of power failure, the emergency battery backup allows the bed to be returned to a flat position. It is crucial to remove the 9-volt batteries immediately after use to prevent damage to the master controller.
Operating Noises: The manual explains that contact noises from the wheels articulating against the steel platform supports are normal during operation, especially when entering, exiting, or shifting weight on the base.
Customer Support: Assistance is available by calling 1-800-723-0316 from 8:00 am to 5:00 pm PDT, Monday to Friday, for any questions regarding the product, warranty, setup, or troubleshooting.

The Q Series Adjustable Base is designed for personal use and is not intended for commercial settings. Proper installation of legs and adherence to weight restrictions are crucial for maintaining the warranty and ensuring safe operation. The product is not intended for children, and adult supervision is required when children are near or operating the product. It is also important to keep the adjustable bed base and its components away from water.