5 Contact
SMA Solar Technology AG
Service Manual for InstallersSC-UP_SCS-UP_EZE-SG-en-1018
5 Contact
If you have technical problems with our products, please contact the SMAServiceLine. The following data is required
in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Type of communication
• Type and number of PV modules
• Type and size of additional energy sources
• Optional equipment, e.g. communication products
• Detailed description of the problem
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
SunnyTripower, Sunny Highpower:
+495619522‑1499
Monitoring Systems, SMAEVCharger:
+495619522‑2499
Hybrid Controller:
+495619522-3199
SunnyIsland, SunnyBoyStorage,
SunnyBackup:
+495619522-399
SunnyCentral, SunnyCentralStorage:
+495619522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+3215286730
for Netherlands: +31302492000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s
+420387685111
SMA Online Service Center:
www.SMA-Service.com
Türkiye SMA Service Partner DEKOM
Telekomünikasyon A. Ş
+902422430605
SMA Online Service Center:
www.SMA-Service.com
France SMA France S.A.S.
Lyon
+33472229700
SMA Online Service Center:
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner AKTOR FM.
Αθήνα
+302108184550
SMA Online Service Center:
www.SMA-Service.com
España
Portugal
SMA Ibérica Tecnología Solar, S.L.U.
Barcelona
+34935635099
SMA Online Service Center:
www.SMA-Service.com
United Kingdom SMA Solar UK Ltd.
Milton Keynes
+441908304899
SMA Online Service Center:
www.SMA-Service.com