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Smart Start SSI 20/30 User Manual

Smart Start SSI 20/30
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ACT
SSI 20/20-20/30 User Guide
1300 256 900
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Smart Start SSI 20/30 Specifications

General IconGeneral
BrandSmart Start
ModelSSI 20/30
CategoryTest Equipment
LanguageEnglish

Summary

About Smart Start Interlocks

When Travelling

About our Service Agents

Service Schedule Diagram

Breath Test Definitions

Initial Test

An initial test is required before the vehicle is able to start.

Warning Re-test

A warning re-test will occur if alcohol or mouth contaminants are detected but are under the violation thresh hold.

Initial Violation Re-test

A violation re-test will be required if a positive sample has been recorded.

Rolling Re-test

A rolling re-test is a test that is randomly requested by the interlock device while the engine is running.

Rolling Retest Procedure

Random Rolling Retest Schedule Diagram

Program Violation Summary Victoria

Violation count down

Once violation limits have been reached the interlock device will display a count down for 7 days.

Permanent lockout

Once the count down has expired your device will permanently lock out and an unlock code will be required to re-activate the device.

Unlock codes

Unlock codes cost $55.00 per code and a limit of 2 codes per service period. You have 6 hours once the code has been entered before the device lock out.

Common Causes of Unexpected Breath Sample Violations

End of Program Procedure

ACT Service Agents

Tuggeranong Audiotech

Service agent details for Tuggeranong, ACT, including address and phone number.

NSW Service Agents

Albion Park Rail Frankies Auto Electrics & Custom Car Audio

Service agent details for Albion Park Rail, NSW, including address and phone number.

Albury/Wodonga Bartlett Automotive

Service agent details for Albury/Wodonga, NSW, including address and phone number.

Batemans Bay Orient Street Motors

Service agent details for Batemans Bay, NSW, including address and phone number.

Trading Hours

Head Unit Diagram SSI-20/30

Mouthpiece

The part of the device where the user blows to provide a breath sample.

Status LED's

Indicator lights showing the device's operational status.

LCD (Liquid Crystal Display)

The screen displaying information and messages to the user.

Keypad

The buttons used for user input on the device.

Cord Strain Relief

Protects the cord from damage at the connection point.

Air vent

Allows air circulation for the device's components.

Head nipple

The connection point for the breath sample tube.

Speaker

Outputs audio alerts and feedback from the device.

Serial Number & Barcode

Unique identifiers for the device, used for tracking and support.

Curly Cord

The flexible cord connecting the head unit to the main device.

Head Unit Short Cuts

Appointment time and date

Shortcut to check scheduled appointment details.

Display ignition and battery voltage

Shortcut to view the vehicle's ignition and battery status.

Number of violations remaining

Shortcut to check the count of remaining violations before lockout.

Creates call code for a lockout code

Shortcut to generate a code needed for device lockout resolution.

Head and relay serial numbers

Shortcut to view the serial numbers of device components.

To enter unlock code

Shortcut to input an unlock code for device access.

SSI-20/20 - 20/30 G4 Camera

SSI-20/20 - 20/30 Quick Start Reference

SSI-20/20 - 20/30 Quick Start Reference

Displayed message after taking a test

SSI-20/20 - 20/30 Headset LCD Messages

SSI-20/20 - 20/30 Headset LCD Messages

Caring for your Device

Device Care

Guidelines for handling the device to prevent damage and ensure proper function.

Hygiene

Recommended procedure for cleaning mouthpieces using boiling water.

Lock out

Action to take if the device is locked out, requiring an unlock code.

No Unit Power

Troubleshooting steps if the device does not power on.

Device Freeze or No Response

Procedure for when the device freezes or does not start.

Jump Starting & Flat Battery

Instructions for jump starting a vehicle with a flat battery.

Defective Interlocks

Steps to report a suspected defective interlock device.

Replacement Parts

Availability of replacement parts and where they can be obtained.

General Advice

Frequently Asked Questions

Q: My battery has gone flat and my mechanic says the Smart Start Interlock is causing it.

Addresses concerns about battery drain attributed to the interlock device.

Q: Can other people drive my car?

Explains responsibility and conditions for other drivers using the vehicle.

Q: What if the Interlock shuts the car down on my way to an important Meeting?

Clarifies that the device does not shut down the car while driving.

Q: Can an additional program participant permanently use the same vehicle?

Details requirements for additional users of the same vehicle.

Frequently Asked Questions

Q: When will the device request further retests and what do I do?

Information on random retests and how to respond to them.

Q: My car won't start and the Interlock Device reads ‘LOCKOUT VIOLATION', what do I do?

Guidance on what to do when the device is in lockout due to violations.

Q: The ignition Interlock just aborts and I can't start my vehicle.

Troubleshooting for ignition interlock aborts and starting issues.

Q: I've blown a positive breath sample and I believe it's a false reading. What do I do?

Advice on handling suspected false positive breath sample readings.

Key Terms an & Information

Violation

Refers to non-compliant interlock breath samples or activities. Details violation count and consequences.

Temporary lockout

A short lockout of 5 minutes after a failed initial breath sample.

Service Lockout

Occurs after missing a service deadline, leading to a countdown and potential lockout.

Violation Lockout

Lockout due to exceeding allowed grace period for violations like high breath failure.

Full Fee Equipment Replacement

Loss Protection

Interlock Fees

Installation Standard

Fees for standard vehicle installations.

Installation Heavy Vehicles & Motor Cycles

Fees for heavy vehicle and motorcycle installations.

Installation Non Standard in addition to Installation fees

Additional fees for non-standard vehicle fitment.

Hybrid Stop Start Vehicle

Additional module fee for hybrid and start/stop vehicles.

Device leasing and service advancement fee

Fee covering scheduled maintenance and data download.

Removal - Interlock Device

Fee for removing the interlock device at the end of the program.

Loss Protection Plan - Monthly fee

Monthly fee for loss protection, covering caps replacement.

Temporary Unlock Code

Fee for an unlock code in a permanent lockout condition.

Unscheduled Service

Fee for service outside the normal service period.

Early Termination Fee

Fee for terminating the contract early.

Transfer Fee

Fee for removing the device from one vehicle and re-installing to another.

Head Unit Replacement

Cost for replacing the head unit due to damage, loss, or theft.

Relay Unit replacement

Cost for replacing the relay unit due to damage, loss, or theft.

Camera Replacement

Cost for replacing the camera unit due to damage, loss, or theft.

Full Replacement of all components

Cost for replacing the entire device due to damage, loss, or theft.

Concession Cards

Customer Feedback

Lodging Feedback

Methods for providing feedback or lodging complaints to Smart Start Interlocks.

Car Service Logs

Car Service Logs

Car Service Logs

Participant Program Details

Web and Social Media

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