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Smart Start SmartMobile Insight User Manual

Smart Start SmartMobile Insight
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SmartMobile Insight
User Manual
This document is protected by copyright law and international treaties, and is the confidential and
proprietary information of Smart Start, Inc. Unauthorized reproduction, use, or distribution of this document,
or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the
maximum extent possible under the law. Smart Start is a trademark of Smart Start, Inc. All other
trademarks used herein are the property of their respective owners and are used for identification
purposes only.
Smart Start, Inc. does not discriminate against any individual based on race, color, religion, sex, age, or
national origin.
Rev. 07-2021
© 2021 Smart Start, Inc.
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Smart Start SmartMobile Insight Specifications

General IconGeneral
BrandSmart Start
ModelSmartMobile Insight
CategoryTest Equipment
LanguageEnglish

Summary

FCC Statement

Safety

Safety Statement

Protects against electrical shock and fire; use only certified technicians.

Power Requirements and Cautions

Use provided power supply; avoid liquids and extreme temperatures.

Description

Cleaning Precautions

Clean with damp cloth and fresh water; avoid solvents or submerging.

Parts Listing

Key Parts of the SmartMobile Insight Device

Identifies device components: Camera, Display, Buttons, Ports, Mouthpiece.

SmartMobile Insight Operations

Device Setup

Place device on steady surface, connect power, and insert mouthpiece for initial setup.

Charging Your Device

Recharge device daily; battery won't charge below 32°F (0°C).

Test Windows and Requirements

Test Windows

Time period for required tests; missing a window results in a violation.

Testing Requirements

Ensure proper lighting for photo capture; avoid bright or direct light.

Testing Procedures

Facial Detection

Device requires proper lighting and user positioning for face detection.

Rinse Mouth with Water Before Testing

Drink water to clean mouth; avoid breath fresheners containing alcohol.

Device Settings and Operation

Proper Attire

Dress appropriately for photo capture during tests.

Cellular Service

Ensure strong cellular signal for data transfer; check signal icon.

Operating Temperature

Device won't test below 45°F (8°C); use power supply to warm up.

Menu Functions

Navigate menus using Top/Bottom/Center buttons; use Exit option.

Low Power / Sleep Mode

Step-By-Step Operation

How to Take a Test

Wake device, press start, drink water, blow steadily into mouthpiece.

Test Results

Displays "Analyzing," then "Passed," "Warning," or "Violation."

SmartMobile Insight Display Messages

Device Alerts and Lockout Conditions

Battery Low – Plug in Power

Critical alert for low battery; charge device to avoid violations.

Payment/Calibration Lockout

Lockout due to missed payment or calibration; contact Smart Start for resolution.

Test Incomplete/Error Messages

Explains messages for blowing issues, retries, and general test errors.

Operational Limits and Transport

Too Hot/Cold Operation

Device won't test if too hot or cold; allow to reach normal temperature.

Test Error - Tamper Detect

No human breath detected; retest required. Tampering is a violation.

Transporting Your SmartMobile Insight

Use provided carrying case for protection; user responsible for damage.

Frequently Asked Questions

Test Window Explained

Time period for test submission with a countdown timer.

Violations and Tampering

Understand violations (test results) and tampering (cheating device).

Photo Capture and Charging

Device takes photos during tests; charging indicated by battery icon with lightning bolt.

Changing Test Windows

Requires written approval from monitoring authority to Smart Start.

Troubleshooting

Unit won't turn on

Check charger, battery, temperature, and ensure battery is not removed.

Device messages

Explains messages for blowing issues, retries, and general test errors.

Service and Support

SmartMobile Insight Service

Requires periodic service and calibration; pay on time to avoid lockout.

Unit does not show my face on screen & won't let me test

Ensure proper face detection, lighting, and device positioning.

I blew, but device won't allow a test

Verify device is ready for test; contact Smart Start if issues persist.

Customer Service and Responsibilities

Customer Service Contact Information

Call 844.785.7971 for 24/7 customer service; provide necessary details.

Your SmartMobile Insight Leasing Responsibilities

Responsibilities include returning the device, covering charges, and damages.

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