SMART MX Series User Manual

Contents
smarttech.com/kb/171554 v
Chapter 5 Troubleshooting 40
The display isn’t turning on 40
The screen is blank or there’s a problem with the image on the screen 41
There’s no sound or there’s a problem with the sound 43
Touch isn’t working as expected 44
The pens and erasers aren’t working as expected 45
iQ apps aren’t working as expected 45
SMART software on connected computers isn’t working as expected 46
The SMART OPS PC module isn’t working as expected 46
The Intel Compute Card isn’t working as expected 46
Contacting your reseller for additional support 46
Certification and compliance 48

SMART MX Series Specifications

General

Aspect Ratio	16:9
RAM	4 GB
Internal Storage	32 GB
Refresh Rate	60 Hz
Response Time	8 ms
Brightness	350 cd/m²
Contrast Ratio	4000:1
Dimensions (W x H x D)	Varies by screen size
Weight	Varies by screen size
Screen Sizes	65", 75", 86"
Operating System	Android
Connectivity	HDMI, USB, Wi-Fi, Bluetooth
Audio	Built-in speakers
Touch Points	20
Viewing Angle	178°
VESA Mount	Yes
Display Type	LED-backlit LCD