ChlorEase Manual Version 2.2
8
www.smartpool.com
LED DIGITAL TROUBLESHOOTING
SYMPTOM CAUSE DISPLAY READING SOLUTION
Display reads HI Salt Level is too high. Higher than 6 or HI • Add water to your pool to dilute and lower salt level.
Display reads LO Salt level is too low or the cell has
calcium built up on it.
Lower than 4 or LO • Add salt as shown in Table 3
• Clean the cell as described in Maintenance of your ChlorEase System section of this
manual (page 7).
No Display or LED There is a non working power source
or the unit is not working.
Display is blank. • Check your power source (GFI outlet) with a known working appliance and repair
outlet if necessary.
• If unit is not working, contact SmartPool, Inc., Inc. Customer Support at 732-730-
9880.
Chlorine levels are low Cyanuric Acid levels are low or unit
is set to low
Between 4 and 6 • Raise sanitizer levels or raise sanitizer level adjustment control on
Chlorine levels are high Unit is set too high Between 4 and 6 • Lower sanitizer level adjustment on control
TWO-YEAR LIMITED WARRANTY
ChlorEase
Two year limited warranty from date of original purchase for manufacturing defects under normal and reasonable use, and subject to the
maintenance requirements and installation guidelines set forth in the product instruction manual. This warranty covers full replacement of
the product for one year from the original purchase date of the product. 50% of the MSRP will be paid by the purchaser towards the
replacement of the product after one year from original purchase date until the end of the second year.
THIS WARRANTY IS SUBJECT TO THE TERMS, LIMITATIONS AND EXCLUSIONS DESCRIBED BELOW, AND THERE ARE NO OTHER WARRANTIES OR
REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER, MADE BY THE
MANUFACTURER, OTHER THAN THOSE SPECIFICALLY SET FORTH IN THIS WRITTEN WARRANTY
What is Covered:
SmartPool, Inc., Inc. (SmartPool, Inc.) warrants its electronic product to be free from defects in material and workmanship when leaving the factory.
What is not Covered: Any type of damage to the product due to improper installation, maintenance, or failure to provide necessary and reasonable maintenance; any damage or injury
caused by misuse and/or unreasonable use of the product; batteries (if applicable); damage due to or related to improper draining, winterizing, storage or Acts of God; SmartPool, Inc. will
not honor any claims for damage to any products in transit unless damage to the shipping container is noted at the time of delivery on the transfer company’s delivery bill.
THE WARRANTY OBLIGATIONS OF SMARTPOOL, INC. ARE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT OR OF ANY DEFECTIVE COMPONENT,
AT THE OPTION OF SMARTPOOL, INC.. UNDER NO CIRCUMSTANCES WILL SMARTPOOL, INC. BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES, AND/OR CHARGES FOR LABOR. SMARTPOOL, INC. SHALL NOT BE LIABLE OR RESPONSIBLE UNDER ANY CIRCUMSTANCES OR
ANY AMOUNT FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR FOR ANY INJURIES OR DAMAGES TO PERSON OR PROPERTY USING OR USED
IN CONNECTION WITH THE PRODUCT, OR FOR ANY OTHER LOSS OF PROFITS OR OTHER COSTS OR EXPENSES OF ANY KIND OR CHARACTER. IF
SMARTPOOL, INC. DETERMINES THAT EITHER REPAIR OR REPLACEMENT OF THE PRODUCT IS NECESSARY, SMARTPOOL, INC. MAY EITHER REPAIR THE
PRODUCT AT A NOMINAL CHARGE TO THE OWNER OR REPLACE THE PRODUCT AS PER THE REPLACEMENT COST SCHEDULE DESCRIBED ABOVE.
SMARTPOOL, INC. RESERVES THE RIGHT TO SUPPLY REFURBISHED PRODUCTS OR PARTS. THE OWNER BEARS THE SOLE RESPONSIBILITY FOR PRE-
PAID RETURN OF THE PRODUCT TO SMARTPOOL, INC., AND ALL REPAIRED OR REPLACED PRODUCTS WILL BE RETURNED AT THE OWNER’S EXPENSE.
NO PERSON, FIRM, OR CORPORATION IS AUTHORIZED TO MAKE REPRESENTATIONS OR INCUR ANY OBLIGATIONS IN THE NAME OF OR ON BEHALF OF
SMARTPOOL, INC., EXCEPT AS STATED HEREIN. THE REMEDIES SET FORTH IN THIS WARRANTY ARE EXPRESSLY UNDERSTOOD TO BE THE EXCLUSIVE
REMEDIES AVAILABLE TO THE OWNER, AND THIS WARRANTY CONTAINS THE FULL AND COMPLETE AGREEMENT BETWEEN SMARTPOOL, INC. AND THE
OWNER. THIS WARRANTY SETS FORTH THE ONLY OBLIGATIONS OF SMARTPOOL, INC., WITH REGARD TO THIS PRODUCT, AND THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
The representations set forth herein are the only representations made by SmartPool, Inc., with respect to the product, and this warranty does not constitute either a
performance or satisfaction guarantee. It is the responsibility of the product owner to regularly test and check the product for proper function and safety.
This warranty gives the original owner specific legal rights. You may have other rights depending on where you live.
What you must do to file a claim
: Call 1-732-730-9880 to initiate a claim.
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