1. How can you check whether the device and the Home architecture are updated to the
latest version?
·Please update to the latest version before using, browse this link to check the version:
2. If the app indicates that “Accessory Already in Another Home”, what should you do?
·Please update to the latest version before using, browse this link to check the version:
scanning the QR code again.
3. If the "Home" shows "Opening" but the shades are not responding and the red and green lights
are flashing alternately, what should you do?
·That indicates the upper and lower limits are not set. Please check the upper and lower limits using
the remote before proceeding with the smart pairing.
Note: If you choose the Hazel series of Cellular Shades, there will be no indicator light.
4. If "no response" or "offline" appears during the connec�on process, what should you do?
（1）
·Check if the motor antenna is intact.
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