Smiths Level 1 DSTA-40 - Page 15

DSTA-40 TEMP CHECK Thermometer Operator’s Manual
Serial Number Label
Units returned for warranty service must have Serial Numbers intact. Those with missing or altered Serial
Numbers will be serviced as Non-Warranty repairs.
Prompt Disposition
Smiths Medical will make a good faith effort for prompt correction or other adjustment with respect to any
product that proves to be defective within warranty. For products requiring service, see the Service section of
this manual.
Service
All service must be performed by Smiths Medical or an authorized service representative. Service by any other
person or organization voids the warranty and transfers liability for malfunctions of the device to the servicing
organization.
Warranty Service
Devices received for repair that have not been obviously abused or impact damaged and are still under
warranty will be promptly repaired and returned at no charge. See the limited warranty section of this manual.
A no-charge purchase order is requested for tracking.
Non-Warranty Work
Devices received that have suffered obvious abuse or impact damage and devices no longer under warranty
will be promptly inspected and a verbal estimate of repair cost will be provided. A purchase order will be
required from the hospital consistent with the verbal estimate. A written estimate will be provided upon
request.
Calibration Service
Smiths Medical, provides a calibration service for the TEMP CHECK. It is recommended that the TEMP
CHECK be returned to Smiths Medical or an authorized service representative every twelve months for
calibration.
Contact the Smiths Medical Technical Service Department or an authorized service representative before
shipping any equipment for calibration or repair to obtain a Return Material Authorization (RMA) and
pricing information. Please have the equipment Serial Number and a description of the problem or service
required.