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SO-LOW MV Series - User Manual

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To reduce the risk of fire, electric shock or injury to persons using this freezer, read all instructions and follow
basic safety precautions before using the unit, including the following:
Do not modify the plug provided with the unit. If it will not fit the outlet,
have a proper outlet installed by a qualified electrician.
Do not position equipment so it is difficult to disconnect from the power supply.
While under warranty, do not attempt to repair or replace any part of the
freezer for servicing without first contacting the So-Low Service Department.
BEFORE CALLING THE MANUFACTURER’S TECHNICAL SUPPORT DEPARTMENT
Please have the model number of the unit, box identification number, and serial number ready as
well as the problem description. The model, serial number and box id number can be found on
the serial tag, which is located on the interior left upper wall, or back of the unit.
SAVE THESE INSTRUCTIONS

Questions and Answers

  • R
    Randy HurleyAug 19, 2025
    Why does the temperature not reach the set value in my SO-LOW Freezer?
    • R
      Robin HoldenAug 19, 2025
      If your SO-LOW Freezer's temperature isn't reaching the set value, make sure the door is closed tightly and avoid opening it frequently. Don't overload the freezer with too many items at once. Also, ensure that the ambient temperature is not too high.
  • M
    Michael SchwartzAug 21, 2025
    How to troubleshoot a SO-LOW Freezer that does not work?
    • R
      Richard CarrAug 22, 2025
      If the SO-LOW Freezer equipment isn't working, ensure the outlet is energized, the power plug is securely plugged in, the power fuse is not disconnected, and the supply voltage is appropriate.
  • M
    Michael MooreAug 25, 2025
    What to do if the alarm lamp flashes and the buzzer is triggered on SO-LOW Freezer?
    • S
      Sara GomezAug 25, 2025
      If the alarm lamp flashes and the buzzer is triggered on your SO-LOW Freezer, there are several things to check. If you just added items, the alarm should stop once the temperature stabilizes. Make sure the door is properly closed and locked. Also, check the battery level, as a low battery can trigger the alarm, which should resolve itself after some time. Finally, ensure the temperature isn't exceeding the standard.
  • T
    Tabitha ReyesAug 26, 2025
    How to fix the door if it is not closed properly on SO-LOW Freezer?
    • R
      robert21Aug 26, 2025
      If your SO-LOW Freezer door isn't closing properly and cool air is leaking, it might be because the door seal has become hard and deformed over time. To fix this, use a blower to soften the deformed part of the door seal with hot air. Once it becomes soft, close and compress the seal to restore its shape.
  • F
    fostermarkAug 28, 2025
    How to reduce high noise from SO-LOW Freezer?
    • J
      Jack DeleonAug 28, 2025
      If your SO-LOW Freezer is making a lot of noise, make sure it's placed on a flat surface. Also, ensure that the freezer body isn't touching the wall.
  • J
    Jennifer PerezAug 30, 2025
    How to eliminate undesirable odor from SO-LOW Freezer?
    • D
      David RossAug 30, 2025
      If there's an undesirable odor coming from your SO-LOW Freezer, it needs to be cleaned. Also, make sure items with strong smells are properly packed.
  • L
    Laura LongSep 1, 2025
    Why is there condensation on my SO-LOW Freezer?
    • R
      Ronald CampbellSep 1, 2025
      Condensation on the surface of your SO-LOW Freezer is normal during rainy and humid seasons. Simply wipe it off with a dry cloth.
  • B
    Bill YoungSep 3, 2025
    How to troubleshoot a SO-LOW MV that doesn't work?
    • K
      Kevin CoxSep 3, 2025
      If your SO-LOW Refrigerator isn't working, ensure the outlet is energized, the power plug is securely plugged in, and the power fuse is not disconnected. Also, verify that the supply voltage is appropriate, not too low or too high.
  • T
    Timothy TaylorSep 5, 2025
    What to do if SO-LOW MV temperature doesn't reach set value?
    • M
      Michael AguirreSep 5, 2025
      If your SO-LOW Refrigerator's temperature isn't reaching the set value, make sure the door is closed tightly and avoid opening it frequently in short intervals. Don't overload the refrigerator with too many items at once, and ensure the ambient temperature isn't too high.
  • S
    sean42Sep 7, 2025
    How to reduce noise from a SO-LOW MV Refrigerator?
    • N
      Nicole HerreraSep 7, 2025
      To reduce noise from your SO-LOW Refrigerator, ensure it's placed on a flat surface and that it's not touching the wall.

SO-LOW MV Series Specifications

General IconGeneral
DefrostManual
Door LockYes
ControllerDigital temperature controller
Power ConsumptionVaries by model
Voltage115V
WeightVaries by model
Shelves2 adjustable shelves
CertificationUL, C-UL, CE