SOFINA DELUXE PORTABLE SPA - Troubleshooting Summary; Problem Identification and Solutions

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TROUBLESHOOTING SUMMARY
Problems Probable Causes Remedies
Spa leakage - Spa is torn or punctured - Use provided Repair Patch
Pump does not operate - Power failure
- GFCI tripped
- GFCI is not plugged into a
grounded electrical outlet
- Check power source
- Plug into a grounded or
grounding type power source
- Reset GFCI
- Call for service if it does not
reset
Pump not heating properly - Temperature set too low
- Dirty filter
- Improper water level
- Set to higher temperature
- Clean or replace the filter
- Add water to water line
Main Power Unit does not
work
- Pump is too hot
- Faulty Main Power Unit
- GFCI is not plugged into a
grounded electrical outlet
- Unplug the Main Power
Unit. After the Main Power
Unit has cooled, insert the
plug and turn on again
- Plug into a grounded or
grounding type power source
- Reset GFCI
- Call for service if it does not
reset
Inlet / Outlet / Drain Valve
leakage
- Rubber seal is not in right
position
- Valves are not tightened
- Defective plumbing parts
- Check rubber seal, re-align
or replace
- Tighten valves as needed
- Call for service
Water is dirty - Insufficient filtering time
- Dirty filter
- Improper water maintenance
- Increase filter time
- Clean or replace the filter
- Refer to the Water
Chemistry section
Part Number Part Name
PT-150-01 Air Purge Valve
PT-150-02 Air Purge Valve
Seal
PT-150-03
Pump / Filter
Cover
PT-150-04
Pump / Filter
Cover Seal
HB-195PF-43 Filter Cartridge
PT-150-07 Adapter C Seal
PT-150-06 Adapter B Seal
PT-150-05 Adapter A Seal