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02 | Pepper is a character
HOW ?
EXAMPLE
WHY?
Apart from conversations, a user
action will always have the same
response from Pepper
Predictability of actions is an important part of learning the
process. Random responses make it hard to control Pepper.
Associate one single icon to one feature and do not change
it throughout the application. Associate one single trigger
word to one behavior and do not change it throughout the
application. Only use random content for Pepper's verbal
answers to add variations to its speech but not for features.
Every time the user presses the torso button for three
seconds it will turn Pepper on or o. It's not a random
behavior; it always has the same result.
05 | Pepper is easy to use
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