SoftBank Pepper - Page 80

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02 | Pepper is a character
HOW ?
EXAMPLE
WHY?
The most dangerous actions have
to be the least accessible
To protect users from mistakes, it's important to make dangerous
features somewhat dicult to get to.
1. During verbal communication, define long and/or infrequent
verbal triggers for the dangerous actions.
2. On the tablet, place the dangerous actions at the end of the list.
1. That is, opt for "exit for the application" as a verbal trigger
rather than "exit," which is too easy to match and overmatch.
2. That is, on a computer the "delete" option is at the end of the
mouse right-click options.
05 | Pepper is easy to use