SOLGAARD SOLARBANK - Troubleshooting Connectivity; Resolving Connection Errors; Performing a Factory Reset

If none of the above is working, press and hold the on/off buon for 3 seconds to
reset the Solarbank. You will need to tell your phone to ‘forget this device’ in order to
re-establish a connecon between your device and your Solarbank.
If you are having trouble connecng, it’s possible your friend has already
connected. If this is the case, turn bluetooth off on the other device, turn
bluetooth on with the desired device. Power the Solarbank down by
holding power buon for 2 seconds. Then aer it is off, turn back on by
pressing the power buon down for 2 seconds again. If it does not
connect automacally, go to the Bluetooth sengs on the desired device,
and connect by manually pressing to connect to ‘Solarbank by Solgaard’.
TROUBLESHOOTING CONNECTION ISSUES
Factory reset