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Should the complaint be deemed unjustified due to the absence of a defect or its
occurrence as a result of improper use, the warrantor refuses to perform a free warranty
repair by providing written justification of its position. In this case, a paid repair is
possible after costs are determined and accepted by the interested parties.
Adaptation of the device for use with a different gas than set at the factory is not
considered a warranty repair. In selected cases such work is performed by an authorised
installer. A description of the procedure is provided in the instruction manual.
This warranty card is valid, if the device was installed by a properly
qualified person. It cannot contain deletions, unreadable entries
or corrections.
Please send requests for warranty repairs to our Technical Support
in any form, together with an address, the serial number and a short description of
the fault. The support employee will indicate the appropriate service centre for
your place of residence. Contact details for the manufacturer's technical support are
provided at the end of the warranty document and on the website of the warrantor
www.solgaz.eu.
After the warranty period, the manufacturer performs paid repairs, once the scope and
costs of the repair are agreed with the interested party.
No duplicate or copy is issued in case the warranty card is lost.
Warranty service is only valid within Polish territory.
The warranty is valid along with proof of purchase within Poland.
In matters not covered by this Warranty Card, the law in force shall apply, in particular the
provisions of the Act of 30.05.2014 on consumer rights published in the Journal of Laws of 2014
item 827, and the provisions included in Art. 577 to 581 par.1 of the Civil Code
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