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Sonance 16-50 - Troubleshooting No Audio; Troubleshooting Bass and Voice Issues

Sonance 16-50
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12

 

 
illuminate with all these steps, then please

purchased from or Sonance Technical Support:


Applicable to one or both paired channels, such


component providing line-level audio into the 8-50, such
as the second zone outputs on an AV receiver, a pair of
zone outputs of a multi-zone controller, music server,

Potential Reasons:
A fault in the interconnect cable between the source

RCA cables are plugged into the input on the source


A fault in the speaker wire and/or its connections,
either at the Speaker Block Connector at the back of


The DIP switches for the audio input selection are set




output to the speakers and the protection LEDs on the

If the protection LEDs are illuminated, proceed to step 6

IMPORTANT: BEFORE DISCONNECTING OR RECONNECTING
AUDIO CABLES OR SPEAKER CONNECTIONS, TURN
THEAMPLIFIER OFF. ONCE THE CONNECTIONS ARE REMADE,
THEN TURN THE AMP BACK ON. MAKING OR BREAKING LINE-
LEVEL RCA CONNECTIONS WITH THE AMPLIFIER POWERED
ON CAN DAMAGE THE AMPLIFIER AND/OR THE SPEAKERS.
Steps to Resolve
 Check the line-level RCA interconnect cable and

Make sure the RCA plugs are pushed all the way into




cable or temporarily use one of the RCA cables from


 Try the output of another source into the non-




Potential Reasons
The most common reason is one speaker pairs is


positive, left channel negative, right channel positive



positive uses the red conductor, right channel
negative uses the black conductor, left channel
positive uses the white conductor and left channel


outputs of a second zone of an AV receiver, try the
zone 3 output or the variable output of a music

 Examine the speaker wires inserted into the Speaker

into the connector without breaks, the wires being
loose or strands touching? Re-secure any suspect
wires, plug the connector back into the amp, turn the


 

Using a short run of speaker wire, connect a local

block connect back into the amp, turn the amp

is now producing audio, then there could be an


An alternative is to disconnect the Speaker Block
Connector from a known working zone and plug it

produce sound? If yes, then the wiring between the


an internal fault that for whatever reason is not


 
 If the front panel zone LEDs are illuminated red,

If the protection LEDs remain on with the Block




the block connector is unplugged, then try step 4

yes, then there could be a short in the speaker wires
leading to the remote zone or the speakers have


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