SonicWALL SMA - SonicWall SMA Components; WorkPlace

SonicWallSMAConnectTunnel12.0DeploymentPlanningGuide
AboutSonicWallSMAConnectTunnel
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TheAMChomepagedisplaysagraphicalsummaryofthecurrentnumberofactiveusers,networkbandwidth,
diskspaceusage,andCPUusage.Moredetailedviewsofthisgraphicaldataareavailableinhourly,daily,
weekly,andmonthlyincrements.
Ifauserisexperiencingtrouble—forex ample,heisloggedinbut
cannotestablishaconnectionorisdenied
accesstoresources—youcanviewhissessiondetailstodiagnosetheproblem.Youcanquicklyseewhyauser’s
deviceisclassifiedintoaparticularzone,andwhatpolicyrulesareapplied,editingthemasneeded.
IfyouhaveanSNMP(SimpleNetworkManagement
Protocol)tool,youcanuseittomonitortheapplianceasan
SNMPagent.TheapplianceprovidesavarietyofmanagementdatainMIB(ManagementInformationBase)
format.
TheAMClogviewerprovidesadetailedviewofappliance,useraccess,andotheractivitiescontainedinaseries
oflogfiles.The
viewerallowsyoutocustomizethedisplayoflogmessagedatausingsorting,searching,and
filteringoptions.Ifyouneedtoperformadditionalanalysisofthelogmessagedata,ordisplaythedata
differentlythanhowitappearsinthelogviewer,youcanexportdatatocomma‐separatedvalues(
.csv)files
forusebyanotherapplicationsuchasMicrosoftExcel.
SonicWallSMAComponents
YourSonicWallSMAapplianceconsistsofseveraladministratorandclientcomponents.ForWeb‐basedaccess,
whenauserlogsintoWorkPlaceforthefirsttime,theapplianceautomaticallyprovisionstheagentthatwill 
providethebroadestrangeofaccessbasedontheuser ’sprivileges,operatingsystem,browserconfiguration,
andany
otherconstraintsontheuser’ssystem.Stand‐aloneclients,suchasConnectTunnel,canbeprovisioned
fromtheapplianceordistributedmanually.
Topics:
• ClientComponentsandAccessMethodsonpage11
• WorkPlaceonpage11
ClientComponentsandAccessMethods
TheSMAapplianceincludesseveralcomponentsthatprovideuserswithaccesstoresourcesonyournetwork.
WorkPlace
TheWorkPlaceportalprovidesyouruserswithaccesstoWeb‐basedresources.Youcancreatecustomized
WorkPlacesites,eachwithauniqueURLandappearance(colors,logo,andgreetingtext).Thisenablesyouto
configureanddeployuniqueportalsfordifferentaudiencessuchaspartnersandemployees.
ForWindowsusers,Access
Managertak escareofinstallingagentsandclientsthroughthebrowser,andclient
installationlogfilesmakethe processeasytotroubleshoot.OnceAccessManagerisinstalledonauserdevice,
mostuserswillbeabletoreceiveclientupdateswithoutrequiringadministratorprivileges.
AfterauserlogsintoWorkPlace,
aWebpagepresentsanadministrator‐definedlistofshortcuts.These
shortcutsreferencetheWeb‐basedresources,Windowsfi lesystemresources,andterminalserverstowhichthe
userhasaccessprivileges.UserscanalsoaddtheirownWorkPlacebookmarkstoWebsitesornetworkshares.
Themeansofaccesstothese
resourcesdependsontheus er’sbrowser:
• Webresourcesandfilesystemresourcescanbeaccessedfromany WebbrowserthatsupportsJavaScript
andSSL.Bydefault,theapplianceisconfiguredtodeployaMicrosoftActiveXcontrol(theWebproxy
agent)onMicrosoftWindowssystemsrunningInternetExplorer.TheWebproxy
agentproxiesWeb
contentdirectlythroughtheappliance.