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Frequently
Asked
Questiions
/02
Sonim SOS
FAQs
Sonim SOS Functionality Default Setting
Call
Auto dial standard emergency number Local number based on SIM
card (e.g., 911, 112, 999)
2
Auto dial a custom emergency number -
SMS
Manage up to five emergency contacts -
Auto send SMS with location information to emergency contacts ON
Share device location during an emergency ON
Auto enable location services during an emergency ON
Use emergency message templates for start and end emergency ON
‘Write your own message’ during an active emergency -
Capture pictures from front/back cameras ON
Option to set a user name to be used in emergency messages -
Peer-to-Peer Alerts
Send Peer-to-Peer alert to other Sonim devices using Sonim SOS ON
Receive Peer-to-Peer notification tone ON
Receive Peer-to-Peer alert with pulse flashlight ON
Alarm
Mute/unmute audible on-device alarm during an active emergency UNMUTE
Raise Audible Alarm when device is muted ON
Choose from device tones for Audible Alarm -
Pulse Flashlight
Turn ON/OFF pulse flashlight during an active emergency ON
Emergency
Customizable button press length (Alarm key) 3 SECONDS
Customizable cancel emergency window 10 SECONDS
Customizable frequency of sharing device location 5 MINUTES
Additional Settings
Start emergency from app XP3: ON, XP5s & XP8: OFF
Lock user from making app setting changes -
Disable Uninstall OFF
Disable Clear Data ON
Bypass airplane mode ON
Lock Sonim SOS to Alarm Key ON
Bypass SCOUT restriction during an emergency
(camera, messaging, phone, location, airplane mode)
ON
Accessories
Wired and Bluetooth
3
accessories
- AINA Bluetooth RSM
- AINA Bluetooth PTT Smart Button
- BlueParrott B350-XT, BlueParrott B450-XT, BlueParrott B550-XT,
BlueParrott C300-XT, BlueParrott C400-XT, BlueParrott S450-XT
- Stone Mountain Phoenix Remote Speaker Microphone
without Channel Selector for XP8 and XP5s
- Stone Mountain Phoenix Remote Speaker Microphone
with Channel Selector for XP8 and XP5s
- Stone Mountain Phoenix Remote Speaker Microphone
with Channel Selector for XP8 and XP5s (non-incendive)
-
Cloud
Set all settings via Sonim CLOUD -
1 Carrier charges for voice, messaging and data may apply. Please check with your carrier to confirm.
2 Users should confirm the appropriate number has been selected.
3 When connected via Sonim BLE Connect