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Sonim XP8 Faqs

Sonim XP8
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© 2021 BY SONIM TECHNOLOGIES, INC. ALL RIGHTS RESERVED.
Frequently
Asked
Questiions
/03
Sonim SOS
FAQs
: Q What are Peer-to-Peer alerts?
Peer-to-Peer alerts offer a way to get immediate attention
from peers and colleagues during an active emergency.
It sends a persistent notification alert and turns on pulse
flashlight and a notification tone to get the device end user's
attention. Peer Users can then acknowledge by choosing
to monitor or mute subsequent Peer-to-Peer alerts. Peer-
to-Peer alerts are distinct from Sonim SOS Emergency
Messages. Sonim SOS Emergency Messages are sent via
SMS and have a maximum of five recipients while Peer-to-
Peer alerts are sent via a push notification mechanism and
have no limit on the number of recipients.
: Q Who can receive Peer-to-Peer alerts?
Peer-to-Peer alerts are sent only to devices that are part of
a Sonim CLOUD device group within the SOS resource.
Recipient devices must have Sonim SOS installed and also
Sonim SOS fully enabled. Sonim SOS must have the setting
‘Receive Peer-to-Peer Alerts’ enabled. If no Sonim CLOUD
device group is set up, the Peer-to-Peer alert is sent to all
Sonim SOS-configured devices that are loaded in your
Sonim CLOUD account.
: Q How frequently will Peer-to-Peer alerts
be sent?
Both SMS and Peer-to-Peer alerts frequency is based on the
‘Location Frequency’ setting.
: Q Will my emergency contacts get Peer-to-
Peer alerts?
Emergency contacts on the device will not get Peer-to-Peer
alerts. However, emergency contacts will receive an SMS
with location, start date, and start time information. Peer-
to-Peer alerts are sent only to devices that are part of the
Sonim CLOUD device group within SOS resource. Refer to
Table 2: SMS, Messaging templates, Peer-to-Peer Alerts for
additional information.
: Q What happens when you raise a
Sonim SOS alarm?
Sonim SOS allows the User to reach out to regional
emergency service and alert user's emergency contacts after
the user holds the red key down for a set number of seconds
(3 seconds by default). The User has an opportunity to either
cancel the emergency if raised accidentally.
If enabled in app Settings, a “Cancel Emergency Window” is
presented for a pre-configured amount of time
• With an option to Cancel
• With an option to start the emergency immediately
With an option to select the emergency message
template that will be sent to the emergency contacts
or peer-to-peer group
If enabled in app Settings, once the cancel emergency
window ends, an emergency call is automatically placed
• If the device has a SIM
If the Emergency Call option has been enabled in the
settings
Emergency Call can be to a standard emergency
number or a custom emergency number, as chosen
in the settings
The “Active Emergency Window” becomes available once an
emergency is raised
SMS is sent to the configured emergency contacts
with specified frequency. No SMS is sent if
emergency contacts are not configured
If enabled in app Settings, audible alarm is raised
• If enabled in app Settings, flashlight is pulsed
If enabled in app Settings and configured from Sonim
CLOUD, Peer-to-Peer alerts are sent
If enabled in app Settings, User has the option to
share images clicked while the emergency is active
If enabled in app Settings, User has the option to
send custom text to emergency contacts and Peer-
to-Peer contacts
If enabled in app Settings, User has the option to
send a pre-saved template message to emergency
and Peer-to-Peer group contacts
End emergency
If enabled in app Settings, User has the option to
send free text or template message to emergency
contacts and Peer-to-Peer contacts
: Q What are emergency message templates?
Emergency message templates allow for pre-populating start
and end emergency message templates content that the end
user can select during an emergency (ex. “Tornado warning”,
Medical Emergency”). The message content along with
location information will be auto sent to emergency contacts
and Peer-to-Peer CLOUD account device group. There is
a provision for the end user to send a custom message (up
to 160 characters) during emergency with the ‘Send Alert
option.
: Q What happens if I accidentally raise an alarm?
You will have the option cancel it on the Cancel Emergency
Window screen before the timer expires.

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Sonim XP8 Specifications

General IconGeneral
Screen shapeFlat
Display diagonal5 \
Display resolution1080 x 1920 pixels
Gorilla Glass versionGorilla Glass 3
Display number of colors16.78 million colors
PlatformAndroid
Google applicationsGoogle Play
Operating system installed-
Processor familyQualcomm Snapdragon
Processor frequency- GHz
4G standardLTE
Bluetooth version5.0
Mobile network generation4G
User memory45 GB
RAM capacity4 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size128 GB
Internal storage capacity64 GB
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Talk time (3G)- h
Battery capacity4900 mAh
USB connector typeUSB Type-C
Form factorBar
Product colorBlack
International Protection (IP) codeIP68, IP69K
Operating temperature (T-T)-20 - 55 °C
Audio formats supportedAAC, AAC+, AMR-NB, AMR-WB, MP3
Video formats supported3GPP, AVI, H.263, H.264, H.265, MOV, MP4, MPEG2, MPEG4, WMV
Rear camera typeSingle camera
Video capture resolution (max)- pixels
Rear camera resolution (numeric)12 MP
Front camera resolution (numeric)8 MP
Harmonized System (HS) code85171300
Weight and Dimensions IconWeight and Dimensions
Depth18 mm
Width79.5 mm
Height152 mm
Weight335 g

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