Sonnet Echo 11 Thunderbolt 3 Dock

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1 – Power Indicator

This lights blue when the Echo

11 dock is powered.

2 – Thunderbolt 3 Connection

Indicator

This lights green when the

computer connected to the dock

is powered on, and turns off

when the computer is sleeping

or disconnected. Note that if the

dock is connected to another

Thunderbolt device instead of

directly to the computer, other

Thunderbolt devices connected

between the computer and dock

must also be powered on before

this indicator will light.

7 – USB 3.0 Ports

Connect USB devices to these

ports.

8 – Gigabit Ethernet Port

Plug in a Cat 5 or Cat 6

unshielded twisted pair (UTP)

cable with RJ45 connectors. The

left (green) LED lights up to

indicate a 1000BASE-T (Gigabit)

Ethernet link, while the right

(yellow) LED ﬂashes to indicate

activity.

3 – SD

™

Card Slot

This slot supports SD, SDHC

™

and SDXC

™

memory cards. Insert

cards label-side up.

4 – USB 3.0 Charging Port

Connect a USB device to this

port. You may charge iOS

devices (and other devices that

charge via USB) connected to this

port, even when your computer

is off or disconnected.

9 – Thunderbolt 3 Peripheral Port

Connect a Thunderbolt or USB

peripheral device to this port.

10 – Thunderbolt 3 Charging Port

Connect your computer to

this port using the included

Thunderbolt 3 (40Gbps) cable. If

your laptop/notebook computer

supports charging through a

Thunderbolt 3 port*, this port

can deliver up to 87W of power

for charging.

5 – USB 3.0 Port

Connect a USB device to this

port.

6 – Combo Audio Jack

Connect headphones or a

headset, or powered speakers.

Note that you may need to

enable or disable this jack’s

functionality through macOS

System Preferences or the

Windows Control Panel*.

11 – HDMI

2.0 Port

Connect a monitor with HDMI

input to this port.

12 – DC20V Socket

Connect the included DC power

adapter between this socket and

the included power cord.

* See reverse side for details.

Quick Start Guide

for Echo

™

11 Thunderbolt

™

3 Dock

You Should Have

The following items should be included in your product package:

• Sonnet Echo 11 Thunderbolt 3 Dock

• Power adapter

• Power cord

• Thunderbolt 3 (40Gbps) cable

• Quick Start Guide

Mac® Compatibility

• Mac with Thunderbolt 3 ports

• Mac with Thunderbolt or Thunderbolt 2 ports when used with the

Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter plus a

Thunderbolt cable (both sold separately)

• macOS

10.12.6+

Windows® Compatibility

• Windows computer with a Thunderbolt 3 port

• Windows 10 (64-bit Edition Version 1809 or greater)

Preparing to Use the Dock With a Mac® Computer

The standard drivers required to support the Echo 11 dock are installed

as part of macOS

10.12.6 and later; there are no preparation steps.

Preparing to Use the Dock With a Windows Computer

Windows computers require the latest BIOS and Thunderbolt drivers

to support this product. Check with your computer manufacturer for

update information.

The ﬁrst time you connect the Echo 11 Thunderbolt 3 dock to your

computer, an Approve New Thunderbolt

™

Devices window will appear.

From the drop-down menu select Always Connect, and then click OK.

Support Note: This document was up to date at the time of

printing. However, changes to the hardware or software may

have occurred since then. Please check the Sonnet Web site for the

latest documentation.

1. Go to www.sonnettech.com/support/kb/kb.php

2. Click the Thunderbolt link.

3. Locate and click Echo 11 link, and then click the Manual link.

4. Click the Echo 11 Thunderbolt 3 Dock Quick Start Guide [English]

link, and then check the Document Version information. If the

version listed is later than this document (revision C), click the

Download Now button for the latest version.

Need help?

Do you have a question about the Sonnet Echo 11 Thunderbolt 3 Dock and is the answer not in the manual?

Summary

Mac Compatibility and Setup

Mac Compatibility Requirements

System requirements for Mac computers, including macOS version and Thunderbolt 3 ports.

Preparing to Use With a Mac Computer

Standard drivers are installed with macOS 10.12.6 and later; no preparation steps needed.

Windows Compatibility and Setup

Windows Compatibility Requirements

System requirements for Windows computers, including OS version and Thunderbolt 3 port.

Preparing to Use With a Windows Computer

Requires latest BIOS and Thunderbolt drivers. Approve new Thunderbolt devices via prompt.

Echo 11 Dock Ports and Indicators

Power and Connection Indicators

Details on the Power Indicator (blue) and Thunderbolt 3 Connection Indicator (green).

SD Card Slot

Supports SD, SDHC, and SDXC memory cards. Insert cards label-side up.

USB 3.0 Charging and Data Ports

USB 3.0 ports for device connection and charging, including iOS devices even when computer is off.

Combo Audio Jack

Connect headphones or speakers. May require macOS or Windows configuration.

Gigabit Ethernet Port

Connects to a Cat 5 or Cat 6 UTP cable for Gigabit Ethernet link and activity.

Thunderbolt 3 Peripheral Port

Connects Thunderbolt or USB peripheral devices to the dock.

Thunderbolt 3 Charging Port

Connects computer via Thunderbolt 3 (40Gbps) cable, supports up to 87W charging.

HDMI 2.0 Port

Connects a monitor with HDMI input to the dock.

DC Power Socket

Connects the included DC power adapter for dock operation.

Using the Echo 11 Dock

Charging Notebooks and Laptops

Details on charging via Thunderbolt 3 Power Delivery, compatibility notes for PC laptops.

Important Note for Mac Users

Requires Sonnet software driver for full iOS charging and SuperDrive support.

Enabling Combo Audio Jack

Configuration steps for the Combo Audio Jack in macOS and Windows.

Gigabit Ethernet Port Configuration

Network settings configuration for the dock's Ethernet port in macOS and Windows.

Hot Plugging the Echo 11 Dock

Instructions for connecting/disconnecting the dock while the computer is on.

Thunderbolt 3 Performance Notes

Information on computer-specific Thunderbolt 3 lane implementations and cable performance.

FCC Compliance Statement

Statement regarding compliance with FCC Rules, Part 15.

Customer Support and Resources

Contacting Customer Service

Information on how to contact Sonnet Customer Service for support.

Information Needed for Support

List of details to provide when contacting customer service for assistance.

Visit Our Web Site

Links to Sonnet's website for product information, support files, and registration.