M
Mary GibbsAug 10, 2025
What to do if Sony Smart TV does not respond?
- TTeresa MorrowAug 10, 2025
If your Sony Smart TV is unresponsive or frozen, try the following: * Restart the TV by pressing the power button on the remote for about five seconds. * Unplug the AC power cord, then press and release the power button on the TV. Wait two minutes before plugging the AC power cord back in. * Press the power button on the TV for about 40 seconds until it turns off. * Perform a factory data reset. * Wait about one minute before trying to operate the TV again.