What to do if my Sony TV has frozen audio or video, a blank screen, or does not respond to the remote?
If your Sony TV exhibits frozen audio or video, a blank screen, or becomes unresponsive to the TV or remote control buttons, perform a simple reset. Unplug the AC power cord (mains lead) for two minutes, then plug it back in again.
How to fix Sony Bravia KD-65X9000C TV remote control not working?
If your Sony TV remote control is not functioning, replace the batteries.
What to do if there is no picture and no sound on my Sony Bravia KD-65X9000C?
If your Sony TV shows no picture (screen is dark) and produces no sound, check the antenna (aerial)/cable connection. Ensure the TV is connected to the AC power (mains), and then press the power button on the TV or the remote control.
What to do if some programmes cannot be tuned on my Sony Bravia KD-65X9000C TV?
If some programmes cannot be tuned on your Sony TV, check the antenna (aerial)/cable connection.
What to do if I forgot the parental lock password on my Sony Bravia KD-65X9000C TV?
If you have forgotten the Parental Lock password on your Sony TV, enter 9999 for the PIN code. This PIN code is always accepted.
Why does my Sony Bravia KD-65X9000C surrounds become warm?
When the Sony TV is used for an extended period, the TV surrounds become warm. This is normal.
What to do if I cannot find the required network name in network setup on my Sony TV?
If you cannot find the required network name in the network setup of your Sony TV, select [[Manual entry]] and press to enter the network name.
General| Screen Size | 65 inches |
|---|---|
| Display Technology | LED |
| HDR Support | Yes |
| Smart TV | Yes |
| Operating System | Android TV |
| Audio Output | 10W + 10W |
| HDMI Ports | 4 |
| USB Ports | 3 |
| Wi-Fi | Yes |
| Ethernet Port | Yes |
| Refresh Rate | 120Hz |
| Bluetooth | Yes |
| Backlight Type | Edge LED |
| Resolution | 3840 x 2160 |
Important notes before operating the TV.
General safety warnings and precautions.
Guidance on setting up the TV, including placement and accessibility.
Important notes for safely handling the AC power cord.
Unsuitable locations for TV installation to prevent malfunction or injury.
Unsuitable environments for TV operation to prevent damage or fire.
Precautions for specific situations, broken pieces, and LCD temperature.
Recommendations for unplugging, child safety, and problem handling.
Safety instructions for customers regarding wall-mount installation.
Instructions for professionals installing the wall-mount bracket.
Advice for comfortable viewing and LCD screen care.
Guidelines for handling, cleaning, and notes on optional equipment/wireless functions.
Caution for remote control handling and wall mount placement.
Instructions for environmentally friendly disposal of waste batteries.
Identification and function of the TV's physical buttons and indicators.
Overview of all input and output ports on the TV.
Detailed breakdown of buttons for both remote types.
How to operate the TV and start the tutorial using the touchpad remote.
Steps for stand attachment, position options, and installation notes.
Specific steps for KD-65X9000C model stand attachment.
Installing spacers and support belts for the stand.
Specific steps for KD-55X9000C model stand assembly.
Securing the stand plate and attaching support belts.
Installing stand covers and bundling cables.
Securing the support belt to the TV rack.
Connecting various cables and attaching the terminal cover.
Instructions for connecting via HDMI and component inputs.
Connecting AV composite cables and MHL devices.
Notes on MHL charging and using MHL 3 cables.
Information on cable types affecting picture quality and resolution definitions.
Instructions for using the included wall-mount bracket.
Safety advice and screw details for wall mounting.
Listing bracket accessories and attaching the U-shaped bar.
Attaching cushions and checking wall space/support.
Detaching bracket parts and using a drilling template.
Securing the wall-mount bracket to the wall.
Detaching the stand and hanging the U-shaped bar onto the bracket.
Attaching the lock plate to secure the TV mount.
Inserting the lock pin and connecting cables.
Notes on installation torque and tool usage.
Safety advice and screw details for optional wall-mount brackets.
Information about using the SU-WL500 wall-mount bracket.
Steps for attaching bracket components like U-shaped bar and cushions.
Checking wall space, support, and screw locations for optional mounting.
Attaching the mounting hook and connecting cables.
Storing unused parts and retaining the manual.
Guide to software updates and troubleshooting power-on problems.
Troubleshooting illumination LED errors and remote control malfunctions.
Solutions for no picture/sound, frozen display, and tuning issues.
Parental lock, warm surrounds, button locations, and Wi-Fi troubleshooting.
Details on system, channel coverage, sound output, and wireless technology.
Comprehensive list of all input and output ports on the TV.
Specifications for MHL, HDMI audio, digital audio out, USB, and LAN ports.
Details on power requirements, consumption, dimensions, and weight.
Notes on accessory availability, design changes, and MHL 3.
Acknowledgement of various trademarks used in the manual.
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