Sony CLIE PEG-NZ90 User Manual

© 2003 Sony Corporation
4-670-646-11 (1)
Personal Entertainment Organizer
PEG-NZ90
Trouble-
shooting
Q&A
My CLIÉ handheld is not
working properly
About CLIE Launcher
I cannot perform a HotSync
®
operation
Error messages
I cannot enter data properly
How to operate basic applications
(PIM)
I cannot beam data
I cannot use a “Memory Stick”
media
I cannot transfer data
Peripheral devices are not
recognized
I cannot play music
(Audio Player)
About Sound Utility/Sound
Converter 2
About movies
I cannot use e-mail (CLIE Mail)
I cannot make a backup
I cannot connect to the
Internet
I forgot my password
I cannot exchange data using the
Bluetooth™ function

Sony CLIE PEG-NZ90 Specifications

General

RAM	16 MB
Operating System	Palm OS 5.0
Display	320 x 480 pixels
Processor	Intel PXA250 200 MHz
Storage	128 MB
Battery	Lithium-Ion rechargeable
Connectivity	Bluetooth, USB

Summary

My CLIÉ handheld is not working properly

I cannot turn on my CLIÉ handheld

Solutions for when the CLIÉ handheld fails to power on, checking the HOLD switch and battery.

My CLIÉ handheld is not responding

Troubleshooting steps for an unresponsive device, including checking the HOLD switch and IR port interference.

I cannot perform a HotSync® operation

Performing initial checks

Basic checks for successful HotSync operation, including software installation, cradle connection, and memory space.

I cannot perform a HotSync® operation via a modem

Troubleshooting steps for modem-based HotSync failures, covering phone numbers, modem settings, and service line issues.

I cannot perform an IR HotSync® operation

If you still cannot perform a HotSync® operation

Advanced troubleshooting for persistent HotSync problems, including checking device drivers, USB hub usage, and system settings.

Error messages

An error message is displayed repeatedly

The error message "Invalid process" is displayed

Addresses "Invalid process" errors, often occurring when starting applications due to insufficient memory.

The error message for insufficient memory is displayed

Solutions for memory-related error messages, including purging unused data from applications like Date Book and To Do.

An error message saying there is insufficient memory appears while receiving data using the IR port

I cannot use a "Memory Stick" media