Help Guide
Digital Still Camera
DSC-RX100M7
Troubleshooting
If you experience trouble with the product, try the following solutions.
Related Topic
Setting Reset
5-007-204-11(1) Copyright 2019 Sony Corporation
If a message such as “C/E:□□:□□” appears on the screen, refer to the self-diagnosis display.
1
Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
2
Initialize the settings.
3
Consult your dealer or local authorized service facility. Additional information on this product and answers
to frequently asked questions can be found at our Customer Support Website.
https://www.sony.net/
4
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