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4-599-106-12
SONY@
LIMITED
WARRANTY
U.S. and Canada only - 1 year
I Video & Audio I
Sony Electronics
Inc.
solely for purchases made
in
the United States and Sony of Canada Ltd. solely for purchases made
in
Canada (collectively "Sony") warrants this product
against defects
in
material or workmanship for the original owner and any subsequent end user owner(s)
(''You"
or
''Your")
for the time period set forth above as set forth herein.
Pursuant to this Limited Warranty, Sony will, at its option,
(i)
repair the product using new or refurbished parts or
(ii)
replace the product with a new or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications.
In
the
event
of
a
defect,
these
are
Your
exclusive
remedies.
Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term:
For the time period set forth above from the original date of purchase
of
the product when purchased directly from Sony
or
Sony authorized dealer
(To
determine if a dealer
is
in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair
or
replace with a new, recertified
or
refurbished product or part, any product or part determined to be defective.
This
Limited
Warranty
covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software products whether or not contained
in
the product, and other included content; any such software or other included
content
is
provided "AS IS" unless expressly provided for
in
any enclosed software Limited Warranty
or
End User License Agreement. Please refer to the End User
License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If
You
purchased an extended
service plan, please refer to the service plan for the coverage, duration and terms of service. Extended service plans are not governed by this Limited Warranty.
To
obtain
warranty
service,
You
must deliver the
product,
in
either
its
original packaging or packaging
affording
an
equal degree of protection to a Sony authorized service center
together
with
a dated purchase receipt
in
order to obtain warranty service. Sony cannot guarantee that
it
will
be
able
to repair any product under this warranty or make a product
exchange without
risk
to
or
loss
of software
or
data.
It
is
Your
responsibility
to
remove
or
backup
any
removable
media
or
parts,
data,
software
or
other
materials
You
may
have
stored
or
preserved
on
Your
product.
It
is
likely
that
any
media
or
parts,
data,
software,
or
other
materials
(like
pictures,
music,
videos,
etc.)
will
be
lost
or
reformatted
during
service
and
Sony
will
not
be
responsible
for
any
such
damage
or
loss.
Contact the
following
for
specific instructions
on
how to obtain warranty service
for
Your
product:
For
purchases
made
in
the
UNITED
STATES:
Visit Sony's Website: www.sony.com/support
Or
call the Customer Experience Center: 1-800-222-SONY (7669)
To
register Your product or for contact information to purchase accessories
or
parts go to Sony's Website
For purchases
made
in
CANADA:
Visit Sony's Website: www.sony.ca/support
Or
call the Customer Experience Center: 1-877-899-SONY (7669)
To
register Your product or for contact information to purchase accessories
or
parts go to Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed by an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement
part
or
replacement, recertified or refurbished product for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty
may,
at Sony's option, vary
in
color and/or cosmetic
design from the original product and may not include any original engraving
or
similar customization/personalization.
Sony
is
not responsible
for,
and this Limited Warranty does not
cover,
any damage arising from a failure to operate the product within its intended uses, or otherwise follow the
owner's manual and safety instructions relating to the product's use and installation. Sony
is
not responsible for any labor or parts costs you incur relating to repairs or services
from providers/servicers other than from a Sony authorized service center.
This
Limited Warranty only covers product issues caused by defects
in
material or workmanship
during ordinary consumer
use.
This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized
online auctions), or issues due to:
(i)
outdoor exposure and other acts of nature;
(ii)
power surges;
(iii)
accidental damage;
(iv)
abuse;
(v)
limitations of technology;
(vi)
cosmetic
damage;
(vii)
contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials; (viii) damage, malfunction and/or failure to product resulting from use of parts
or supplies not sold or authorized by Sony;
(ix)
damage, malfunction and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized
service center;
(x)
computer
or
internet viruses,
bugs,
worms, or
Trojan
Horses;
(xi)
malfunctions due to peripherals/accessories; (xii) modifications of or to any part of the
product, including "rooting" or other modifications to control the behavior of the product or any factory installed operating system; (xiii) consumable parts such as batteries; or (xiv)
any product where the factory-applied serial number has been altered or removed from the product. Further, to the extent this product incorporates use of a display, please note
that a display contains hundreds of thousands of individual pixels, and displays typically contain a small number of pixels that do not function properly. This Limited Warranty
does not cover up to
.01
% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold "AS IS"
or
"WITH ALL FAULTS" or consumables (such as fuses
or
disposable batteries). Sony will not
replace missing components from any package purchased "Open Box" or "AS IS". This Limited Warranty
is
valid only in the United States and Canada (as applicable).
LIMITATION
ON
DAMAGES:
SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION
OF
IMPLIED WARRANTIES
OR
CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW,
ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations
on
how long an implied warranty lasts, so the above
limitations or exclusions may not apply to
You.
This Limited Warranty gives
You
specific legal rights and
You
may have other rights which vary from jurisdiction to jurisdiction.
For purchases
made
in
the
U.S.:
Read
the
following Dispute Resolution/Arbitration provision carefully.
It
details
Your
rights
and
instructions should a
dispute related
to
the
product arise.
What
Happens
If
We
Have
A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute"),
You
and Sony agree that the Dispute
shall
be
resolved exclusively through binding arbitration.
YOU
UNDERSTAND
AND
ACKNOWLEDGE
THAT
BY
AGREEING
TO
ARBITRATION,
YOU
ARE
GIVING
UP
THE RIGHT
TO
LITIGATE
(OR
PARTICIPATE
IN
AS
A
PARTY
OR
CLASS MEMBER)
IN
ANY
DISPUTES
IN
COURT.
You
also agree that
ANY
DISPUTE RESOLUTION PROCEEDING WILL
ONLY
CONSIDER
YOUR
INDIVIDUAL CLAIMS,
AND
BOTH
PARTIES
AGREE
NOT
TO
HAVE
ANY
DISPUTE
HEARD
AS
A
CLASS
ACTION,
REPRESENTATIVE
ACTION,
CONSOLIDATED
ACTION,
OR
PRIVATE
ATTORNEY
GENERAL ACTION. Despite the above,
You
have the right to litigate any Dispute
on
an individual basis in small claims court or other similar court of limited jurisdiction, to the ext!3nt the amount at issue does
not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions.
To
begin Arbitration, either
You
or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single
arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings
for Consumer-Related disputes ("Rules") of the American Arbitration Association ("AAA"), when applicable and
in
effect when the claim is filed.
You
may get a copy
of AAA's Rules by contacting AAA at (800) 778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared between
You
and Sony,
but
in
no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will cover
all additional administrative fees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rules. Unless
You
and Sony agree differently, the arbitration will take place
in
the county and state where
You
live, and applicable federal
or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. §
1,
et seq., will govern the arbitration itself
and not any state law on arbitration. The Arbitrator's decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions.
IF
YOU
DO
NOT
WISH
TO
BE
BOUND
BY
THE
BINDING ARBITRATION PROVISION,
THEN:
(1)
You
must notify Sony in writing within 30
days of the date that
You
purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105, San Diego CA
92127, Attn: Legal Department; AND (3) Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE
You
purchased the product, and (d)
a clear statement that "YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND
BY THE CLASS ACTION WAIVER."
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty
in
any
way,
and
You
will continue to enjoy the benefits of the Limited Warranty.
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