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Sony KD-43XE7 Series User Manual

Sony KD-43XE7 Series
144 pages
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Version Date Subject
1 4/2017 1
st
Issue.
LCD TV
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
GN3TR CHASSIS
Segment: KC
SERVICE MANUAL (COMMON)
9-888-733-01
For SM - Unique , please refer :
9-888-733-Ax ( America ))
9-888-733-Ex ( Europe )
9-888-733-Px ( Pan Asia)

Table of Contents

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Sony KD-43XE7 Series Specifications

General IconGeneral
Screen Size43 inches
Display TypeLCD
Smart TVYes
Operating SystemAndroid TV
Wi-FiYes
HDMI Ports4
USB Ports3
Audio Output20W
Refresh Rate50Hz / 60Hz
Backlight TypeEdge LED
EthernetYes
Processor4K X-Reality PRO
BluetoothYes
Resolution3840 x 2160 (4K Ultra HD)
HDRHDR10, HLG

Summary

SECTION 1 SAFETY NOTES

Warnings and Caution

General safety warnings and precautions for service personnel handling electronics.

LCD Panel Handling Precautions

Critical guidelines for safe handling and preventing damage to the LCD panel during service.

Lithium Battery Safety

Safety precautions for handling, replacing, and disposing of lithium batteries.

Post-Service Safety Checks

Essential safety verification steps before releasing the unit to the customer.

Leakage Current Testing

Procedure for measuring leakage current to ensure user safety from electric shock.

Proper Earth Grounding Methods

Guidance on identifying and verifying effective earth ground connections for safety.

Lead-Free Solder Information

Details concerning the use of lead-free solder on circuit boards and its implications.

Flexible Flat Cable (FFC) Handling Guide

Best practices and warnings for the correct insertion and removal of FFC connectors.

SECTION 2 SELF DIAGNOSTIC FUNCTION

LED Indicator Status Guide

Explanation of the standby LED states and their meanings during various TV operations.

Error Code Interpretation via LED

Table mapping LED blinking patterns to specific error detections and their locations.

Troubleshooting Triage Chart

A flowchart correlating symptoms with potential faulty boards based on LED diagnostic sequences.

SECTION 3 TROUBLESHOOTING

LED Blinking: 2x Main Power Error

Diagnostic procedure for main power errors indicated by a 2x LED blinking pattern.

LED Blinking: 3x Audio Error

Diagnostic procedure for audio system errors indicated by a 3x LED blinking pattern.

LED Blinking: 4x Panel Power Error

Diagnostic procedure for panel power errors indicated by a 4x LED blinking pattern.

LED Blinking: 5x Panel I2C Error

Diagnostic procedure for panel I2C communication errors indicated by a 5x LED blinking pattern.

Blank Screen with Visible Backlight

Troubleshooting steps for scenarios where the backlight is visible but no image is displayed.

No Picture: Tuner Functionality Issues

Troubleshooting guide for no picture faults related to Analog, Digital, and Satellite tuner reception.

HDMI Input No Picture Troubleshooting

General checking procedure for resolving no picture issues when using HDMI inputs.

Wi-Fi Connection Failure Diagnosis

Steps to troubleshoot Wi-Fi connectivity problems, including device searching and connection failures.

Analog Video Signal Path Issues

Diagnostic steps for troubleshooting no picture faults within the analog video signal path.

Comprehensive Audio Problem Troubleshooting

A structured approach to diagnosing and resolving various audio output problems.

No Power / DDCON/LDO Circuit Issues

Troubleshooting guide for power-related faults involving DDCON and LDO voltage regulators.

SECTION 4 SERVICE ADJUSTMENTS

Accessing the Service Mode Menu

Step-by-step instructions on how to navigate into the TV's hidden service menu.

Service Mode Unique Item Availability

Information on service mode features and their regional availability based on TV model.

Remote Key Functions in Service Mode

Summary of remote control key operations for navigating and interacting within the service menu.

Entering the Self-Check Diagnostic

Procedure to access the self-diagnosis function for checking system status and errors.

Understanding Diagnosis Menu Information

Guide to interpreting error codes, operation times, and LED flash data from the diagnosis menu.

LED Flashing Times for Failure Diagnosis

Mapping standby LED flashing counts to specific monitoring items and failure types.

Panel Selection and LVDS Spectrum Verification

Confirmation process for correct Panel Selection and LVDS Spectrum (%) settings.

Serial Number Editing Procedure

Instructions for modifying the TV's serial number through the service menu.

Model Number Configuration

Steps for setting or changing the TV's model number, typically done once.

White Balance (WB) Adjustment Guide

Detailed steps for adjusting white balance parameters like R/G/B Gain and Offset.

WB/MURA/CUC Data Transfer Process

Procedure for transferring Picture Quality (PQ) related data after component replacement.

Aging Mode Activation and Test Reset

Instructions on entering aging mode and performing a test reset sequence.

Tuner Module Detection and Verification

Process for checking tuner status, expected type, and region compatibility.

ATMOS CEC Disable Functionality

How to disable ATMOS CEC to prevent conflicts with connected audio devices.

CEC Force LA=0 Configuration

Setting CEC Force LA to '0' or 'A' to manage CEC communication and prevent conflicts.

Reading HDMI EDID Data

Method for retrieving HDMI EDID information directly from the TV's service menu.

Option Bit Configuration (Shipping Region/Tuner ID)

Adjusting option bits for shipping region and tuner type, critical for correct TV operation.

SECTION 5 DIAGRAMS

Circuit Board Layout Identification

Visual diagrams showing the location of major circuit boards within the TV.

System Block Diagram Overview

A functional block diagram illustrating the main components and data flow of the TV system.

Connector Pinout Diagrams

Detailed diagrams showing pin assignments for various connectors on the main boards.

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