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Sony KD-65XG8 Series User Manual

Sony KD-65XG8 Series
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SERVICE MANUAL (COMMON)
ORIGINAL MANUAL ISSUE DATE:
2019.02
GN5UR CHASSIS
Segment : SL
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service
agreement”). Using this information for any purpose other than the purpose described foregoing is forbidden.
(2) Only the Authorized Servicer’s officers, employees or subcontractors (including their officers and employees) whose duties justify a
need-to-know and who have agreed to hold confidential this information (collectively hereinafter the ”Permitted users”) are permitted to
access and use this information. To disclose or disseminate to any person other than the Permitted users is forbidden.
(3) Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose
described in Section (1) above.
(4) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior
written permission of the author.
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5) Please notify immediately any leakage,
loss, theft, misappropriation, or other misuse of this information by e-mail to the following
address:
somk-gcs-tissnexim-adm@jp.sony.com
(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before
using it.
9-888-764-01
LCD TV
Sony EMCS (M) Sdn. Bhd., SVPM
© 2019.02

Table of Contents

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Sony KD-65XG8 Series Specifications

General IconGeneral
BrandSony
ModelKD-65XG8 Series
CategoryTV
LanguageEnglish

Summary

Model Lists

Safety Precautions

General Warnings and Handling

Covers general service warnings, electric shock, TV carrying, LCD and OLED panel handling.

Board and Electrical Safety

Details on board handling, lithium battery cautions, and leakage test procedures.

Safety Check-Out and Grounding

Safety checks after repair, earth ground identification, and lead-free solder practices.

Self-Diagnostic Function

Diagnostic Indicators and Error Codes

Explains LED blinking codes, on-screen errors, and quick reference for LED blinking counts.

Service Mode Diagnosis Display

Details on accessing and interpreting the self-diagnosis display menu in service mode.

Retry Limitations

Troubleshooting Guide

Initial Checks and Triage

Steps before service call, symptom confirmation, triage chart, and color codes for diagnosis.

Power, LED, and Audio/Video Faults

Flowcharts for diagnosing no power issues and specific LED blinking error codes.

Audio, Video, and Tuner Issues

Troubleshooting for no sound across inputs and no picture issues on various signal paths.

Component and Connectivity Issues

Diagnoses for physical buttons, IR remote, light sensor, and network connectivity problems.

Service Adjustment Procedures

Service Mode Entry and Navigation

Instructions for accessing and navigating the TV's service mode menu.

Model and Serial Number Settings

Procedures for setting the model and serial numbers in service mode.

Panel and HDD Configuration

Adjustments for white balance, data transfer, and HDD performance checks.

Diagrams and Connector Information

Block Diagram and Signal Paths

High-level block diagram showing main components and signal flow.

Connector Layouts by Screen Size

Detailed connector diagrams for 55, 65, 75, and 85-inch models.

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