Sony KDL-32W6100 User Manual

SERVICE MANUAL
Version Date Subject
1.0 2020/01/14 First version issue.
2.0 2020/03/17 Second manual issue to change “9-888-791-P1” to “9-888-791-P2” (P1,70).
Add model names KDL-32W6103/KDL-43W6603 on the left-down side of each page.
Delete un-service parts (P9~10,13,15,17~18,21~23).
Update rattle sound fix tape qty (P44) and OC_fixed_tape_sound rattle(black) qty (P56).
Add U201/U202/U203 location and P/N (P12,20,71,72,73,74).
Correct U1 IC’s P/N (P71,72).
3.0 2020/9/1 Update Appendix-1 Trouble shooting for Abnormal display per MQ team request (P78).
LCD Digital Color TV
9-888-791-P3
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
ORIGINAL MANUAL ISSUE DATE: 2020/01/14
GN6FK CHASSIS
Segment: MA

Sony KDL-32W6100 Specifications

General

Screen Size	32 inches
Display Type	LCD
HDMI Ports	4
USB Ports	2
Smart TV	Yes
Wi-Fi	Yes
Ethernet Port	Yes
Refresh Rate	60 Hz
Resolution	1366 x 768

Summary

MODEL LIST

WARNINGS AND CAUTIONS

CAUTION

Service instructions for qualified personnel only.

WARNING!!

Use isolation transformer to avoid shock hazard due to live chassis.

CARRYING THE TV

Guidelines for safe TV handling to prevent injury and damage.

SAFETY-RELATED COMPONENT WARNING!!

Critical components for safe operation identified by shading/mark.

SAFETY CHECK-OUT

SELF DIAGNOSIS FUNCTION

SEC 1. DISASSEMBLY AND PARTS LIST

1-1. KDL-32W6100/KDL-32W6103 Disassembly and Parts

1-1-4. LCM Components KDL-32W6100/KDL-32W6103

1-1-5. Package KDL-32W6100/KDL-32W6103

1-1-6. Others KDL-32W6100/KDL-32W6103

1-2. KDL-43W6600/KDL-43W6603 Disassembly and Parts

1-2-4. LCM Components KDL-43W6600/KDL-43W6603

1-2-5. Package KDL-43W6600/KDL-43W6603

1-2-6. Others KDL-43W6600/KDL-43W6603

1-3-1. KDL-32W6100/KDL-32W6103 Disassembly Steps

HOOK POSITION KDL-32W6100/KDL-32W6103

1-3-2. KDL-43W6600/KDL-43W6603 Disassembly Steps

1-4-1. KDL-32W6100/KDL-32W6103 Stand Removal

TAKE OFF THE O-CELL

TAPE LAYOUT KDL-32W6100/KDL-32W6103

1-4-2. KDL-43W6600/KDL-43W6603 Stand Removal

HOW TO ENTER SERVICE MODE

TV Under Standby Mode

Guide to enter service mode via standby mode using remote buttons.

TV Power On

Guide to enter service mode when TV is powered on using remote buttons.

STATUS INFORMATION

SEC 2. ADJUSTMENT

HOW TO ENTER SERVICE MODE (2 ways)

Instructions on accessing service mode via standby or power-on states.

SEC 3. DIAGRAMS AND CHASSIS STRUCTURE

1. 32"/43" Light Bar Change

Details on changing the light bar for 32" and 43" models.

2. 32"/43" Raja Model Identification

Identifies Raja models for 32" and 43" TVs.

3-2. CONNECTOR DIAGRAM

3-3. CIRCUIT BOARDS LOCATION KDL-32W6100/KDL-32W6103

3-4. CIRCUIT BOARDS LOCATION KDL-43W6600/KDL-43W6603

APPENDIX-1 Trouble Shooting

1-1. Main Board IC Defect

Troubleshooting guide for main board IC defects with measurement points.

1-2. TV Troubleshooting

General TV troubleshooting categories including No Power, No Display, No Sound.

1-2-1. No Power

1-2-2. No Display

1-2-3. No Sound

1-2-4. Remote Control Or Keypad Operating NG

1-2-5. WiFi/LAN Malfunction

1-2-6. Abnormal Display Issues

APPENDIX-2 Software data update

SOFTWARE DATA UPDATE

Procedures for confirming and updating TV software versions.

SOFTWARE UPDATE BY USB MEMORY

Step-by-step guide for updating TV software using a USB memory stick.

SELF DIAGNOSIS HISTORY DISPLAY

HOW TO EDIT SERIAL NUMBER

Service Board Replacement

eMMC Replacement