Sony MDR-XB950N1 User Manual

I cannot connect to the headphones or
speakers via a Bluetooth pairing from the
mobile device.
Pairing was previously possible, but now the device cannot reconnect.
Check the following.
1. Confirm how the devices you are using are combined.
2. Update the Music center (SongPal) app.
3. Delete device information, and then reattempt pairing.
Related Info
1. Confirm how the devices you are using are combined.
There is a possibility that the Bluetooth connection is already made with a device that you did
not want to connect or the Bluetooth connection is not correctly set.
Please check the following video:
How to switch the Bluetooth pairing connection to a different device
Tutorial:
Learn how to turn captions on or off when watching Internet videos from YouTube
When using more than one Bluetooth device with the headphones or speakers, you may not be
able to connect to the intended device. Please confirm how the devices you are using are
combined.

Sony MDR-XB950N1 Specifications

General

Charging source	USB
Battery recharge time	7 h
Battery charge indicator	Yes
Continuous audio playback time	22 h
Driver unit	40 mm
Ear coupling	Circumaural
Headphone frequency	20 - 20000 Hz
Cable length	1.2 m
Product color	Black
Wearing style	Head-band
Volume control	Digital
Recommended usage	Calls/Music
Quantity	1
Brand compatibility	Any brand
RF connectivity	No
Connectivity technology	Wired & Wireless
Microphone type	Built-in

Weight and Dimensions

Weight	290 g

Summary

Mobile Device Bluetooth Connection Issues

Confirm Bluetooth device combination

Ensure your Bluetooth device is correctly combined with your mobile device.

Update Music Center (SongPal) App

Update or reinstall the Music Center (SongPal) app for optimal performance.

Delete device information and re-pair

Remove existing device information and reattempt Bluetooth pairing.

Pairing Bluetooth Devices to a Computer

Computer Pairing Preparation

Ensure correct volume, proximity, and Bluetooth profile support for PC pairing.

Pairing with Windows or Mac

Step-by-step guide for pairing Bluetooth audio devices with computers.

Bluetooth Audio Sound Issues

Troubleshoot Bluetooth Interference Causes

Identify and resolve common causes of Bluetooth audio interference and noise.

Basic Bluetooth Connection Information

Fundamentals of Bluetooth pairing and establishing a wireless audio connection.