EasyManua.ls Logo

Sony NSG-MR5U User Manual

Sony NSG-MR5U
67 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
SERVICE MANUAL
Network Media Player
9-883-890-53
Self Diagnosis
Supported model
LEVEL
3
CONFIDENTIAL
NSZ-GS7/GX70
NSG-MR5D/MR5E/MR5F/MR5U
Version Date Subject
1.0 6/8/2012 Original Manual Release Date
2.0 6/21/2012 Reissue entire manual.
3.0 7/13/2012 Corrected screw type for Screw M2.0 x L2.5-J. Replaced page 13 & 21.
Added caution and part number information for Thermal Pads. Replaced pages 15, 16 & 21.
ORIGINAL MANUAL ISSUE DATE: 6/2012
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Sony NSG-MR5U and is the answer not in the manual?

Sony NSG-MR5U Specifications

General IconGeneral
Device TypeMedia Player
ModelNSG-MR5U
CategoryMedia Player
ManufacturerSony
Remote ControlYes
Power SourceAC Adapter
Supported Media FormatsMP3, MPEG-4, AVI
ConnectivityEthernet

Summary

CAUTIONS AND WARNINGS

CAUTION

Instructions for qualified service personnel only, avoid electric shock.

WARNING!!

Use isolation transformer to avoid shock hazard from live chassis.

SAFETY-RELATED COMPONENT WARNING!!

Critical safety components identified by shading/mark; replace with specified Sony parts.

SAFETY CHECK-OUT

Perform safety checks before releasing the set to the customer, e.g., connections, parts.

LEAKAGE TEST

AC leakage from exposed metal parts to earth ground must not exceed 0.5 mA.

SPECIFICATIONS

Input/Output jacks

Details HDMI, Optical, LAN, USB, IR Blaster connectivity.

Power and others

Details power requirements, consumption, dimensions, mass, operating temp/humidity.

Wireless

Details wireless LAN standard, frequency range, modulation, Bluetooth.

Accessories

Lists supplied accessories with their part numbers.

About wireless LAN security

Explains wireless LAN security options like WEP, WPA-PSK.

SECTION 1 - TROUBLESHOOTING

CONNECTION CHECK

Diagram showing connections between STB, NSZ-GS7, TV, and AV Receiver.

FLOW CHART

Visual guide for diagnosing common issues like No Power, Blinking LEDs, etc.

NO POWER

Troubleshooting steps for no power, involving checking components like G Board, wire harness, MS Board.

POWER LED BLINKING

Troubleshooting for power LED blinking errors, including specific blink counts and causes.

10 BLINKS - GOOGLE TV BOOT-UP ERROR

Steps for resolving a 10-blink error, suggesting software update or MS Board check.

11 BLINKS - IR BLASTER ERROR

Steps for resolving an 11-blink error, involving UR Board or MS Board replacement.

NO PICTURE

Troubleshooting for no picture, checking HDMI cable and FUSE F1900.

NO SOUND

Troubleshooting for no sound, checking audio output priority and SPDIF/HDMI cables.

REMOTE COMMANDER ERROR

Troubleshooting steps for remote commander issues, including battery, pairing, wireless module.

NETWORK ERROR

Troubleshooting for wired and wireless network connection issues.

USB ERROR

Troubleshooting steps for USB connection problems, suggesting software update or MS Board check.

RESETTING THE REMOTE COMMANDER

Detailed steps for resetting the remote commander, dependent on its availability.

SECTION 2 - DISASSEMBLY/PART NUMBER INFORMATION

TOP COVER REMOVAL

Step-by-step instructions with images for removing the top cover.

UR BOARD AND WI-FI MODULE REMOVAL

Instructions for removing the UR board and Wi-Fi module.

SWITCHING REGULATOR (G BOARD) REMOVAL

Steps to remove the switching regulator (G Board) from the bottom cover.

MS BOARD REMOVAL

Instructions for removing the MS Board, including heat sink and thermal pad replacement.

WIRE DRESSING

Instructions on how to properly route internal wires, especially antenna cables.

OVERALL WIRE DRESSING

Shows the internal layout and wire routing for the entire unit.

ANTENNA CABLE WIRE DRESSING

Illustrates the proper routing of antenna cables.

ANTENNA CABLE WIRE DRESSING CAUTION POINTS

Important cautions for routing grey and black antenna cables.

WHITE ANTENNA CABLE ROUTING

Cautions for routing the white antenna cable from the BT antenna.

EXPLODED VIEW

Diagram showing all parts with reference numbers and part numbers.

CABLES AND CONNECTORS

Lists and identifies various cables and connectors with their part numbers.

FUSE INFORMATION

Identifies Fuse F1900 and its part number.

ACCESSORIES AND PACKING

Lists supplied accessories and packing items with part numbers.

REMOTE COMMANDER

Lists different remote commander models and their corresponding regions.

SECTION 3 - UPDATES AND ADJUSTMENTS

REFURBISHING THE NETWORK MEDIA PLAYER

Outlines required steps for servicing, including software update and factory reset.

UPDATING THE SOFTWARE

Instructions for downloading and installing the latest software update via USB.

INSTALLING THE SOFTWARE

Detailed steps for installing the software update using the Connect button and Android Recovery screen.

RE-INITIALIZING TO FACTORY MODE

Steps to perform a factory reset after software update to remove customer data.

VERIFYING THE UPDATE

How to check the installed software version and system information.

COMPLETING BASIC CHECKS

Tests to perform before shipping to ensure proper functionality (LAN, USB, Wi-Fi, etc.).

RESETTING THE REMOTE COMMANDER

Instructions for resetting the remote commander based on whether it was returned with the unit.

RESETTING THE ORIGINAL REMOTE COMMANDER

Steps to reset the original remote commander using specific button combinations.

RESETTING A NEW REMOTE COMMANDER

Steps to pair and reset a new remote commander for the unit.

OPTIONAL SERVICE MODE MENUS

How to access service mode for diagnostics and log copies.

SECTION 4 - DIAGRAMS

CIRCUIT BOARDS LOCATION

Identifies the location of major circuit boards within the unit.

PRINTED CIRCUIT BOARDS AND SCHEMATIC DIAGRAMS INFORMATION

Explains symbols and notations used in schematics.

BLOCK DIAGRAM

High-level diagram showing component interactions and data flow.

G BOARD SCHEMATIC

Detailed schematic diagram of the G Board.

MS BOARD SCHEMATIC (1 OF 18)

Detailed schematic of the MS Board, part 1 of 18.

MS BOARD SCHEMATIC (2 OF 18)

Detailed schematic of the MS Board, part 2 of 18.

MS BOARD SCHEMATIC (3 OF 18)

Detailed schematic of the MS Board, part 3 of 18.

MS BOARD SCHEMATIC (4 OF 18)

Detailed schematic of the MS Board, part 4 of 18.

MS BOARD SCHEMATIC (5 OF 18)

Detailed schematic of the MS Board, part 5 of 18.

MS BOARD SCHEMATIC (6 OF 18)

Detailed schematic of the MS Board, part 6 of 18.

MS BOARD SCHEMATIC (7 OF 18)

Detailed schematic of the MS Board, part 7 of 18.

MS BOARD SCHEMATIC (8 OF 18)

Detailed schematic of the MS Board, part 8 of 18.

MS BOARD SCHEMATIC (9 OF 18)

Detailed schematic of the MS Board, part 9 of 18.

MS BOARD SCHEMATIC (10 OF 18)

Detailed schematic of the MS Board, part 10 of 18.

MS BOARD SCHEMATIC (11 OF 18)

Detailed schematic of the MS Board, part 11 of 18.

MS BOARD SCHEMATIC (12 OF 18)

Detailed schematic of the MS Board, part 12 of 18.

MS BOARD SCHEMATIC (13 OF 18)

Detailed schematic of the MS Board, part 13 of 18.

MS BOARD SCHEMATIC (14 OF 18)

Detailed schematic of the MS Board, part 14 of 18.

MS BOARD SCHEMATIC (15 OF 18)

Detailed schematic of the MS Board, part 15 of 18.

MS BOARD SCHEMATIC (16 OF 18)

Detailed schematic of the MS Board, part 16 of 18.

MS BOARD SCHEMATIC (17 OF 18)

Detailed schematic of the MS Board, part 17 of 18.

MS BOARD SCHEMATIC (18 OF 18)

Detailed schematic of the MS Board, part 18 of 18.

UR BOARD SCHEMATIC

Detailed schematic diagram of the UR Board.

APPENDIX A: ENCRYPTION KEY COMPONENTS

Handling of Encryption Key Components

Guidelines for handling, repairing, and replacing encryption key components.

Related product manuals