11111111111111111111111111111
4-698-500-71
SONY®
LIMITED
WARRANTY
U.S.
and Canada
only-
1 year
Camcorder,
Digital
Still
Camera,
Interchangeable
Lens
Digital
Camera
Interchangeable
Lens
,
Accessory
Sony
Electronics
Inc.
solely
for
purchases
made
in
the
United
States
and
Sony
of
Canada
Ltd
.
solely
for
purchases
made
in
Canada
(collectively
"Sony
")
war
r
ants
this
product
against
defects
in
material
or
workmanship
for
the
original
owner
and
any
subsequent
end
user
owner(s)
(''You
"
or
''Your'
')
for
the
time
period
set
forth
above
as
set
forth
herein
.
Pursuant
to
this
Limited
Warranty,
Sony
will,
at
its
option,
(i)
repair
the
product
using
new
or
refurbished
parts
or
(ii)
replace
the
product
with
a
new
or
rece
rt
ified/refurbished
product
of
the
same
(or
similar)
model.
For
purposes
of
this
Limited
Warranty,
"recertified"
or
"refurbished"
means
a
product
or
part
that
has
been
returned
to
its
original
specifications.
In
the event of a defect, these are Your
exclusive
remedies.
Sony
does
not
warrant
that
the
operation
of
the
prod
u
ct
will
be
uninterrupted
or
error-free.
Term:
For
the time period set forth above from the original
date of purchase
of
the product
when
purchased directly from
Sony
or
Sony
au
thorized
dealer
(To
determine
if
a
dealer
is
in
the
Sony
authorized
dealer
network,
please visit
US:
www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly). Sony will,
at
its option, repair
or
replace
with
a
new
, recertified or refurbished product
or
part, any product or part determined
to
be de
f
ective.
This Limited Warranty covers
only
the
hardware components packaged
with
the
product.
It
does
not cover separate accessories, technical
assis
t
ance
for
hardware
or software usage
and
it
does
not
cover
any
software products whether or
no
t contained
in
the
product,
and
other included content;
any
such software
or
other included
content
is
provided
"AS
IS"
unless
expressly provided for
in
any
enclosed
software
Limited Warranty
or
End
User
License
Agreement.
Please
refer
to
the
End
User
License Agreement(s) included
with
the
product for
Your
rights
and
obligations
with
respect
to
the software
or
other
included
content.
If
You
purchased
an
extended
service
plan,
please refer
to
the
service
plan
for the
coverage,
duration
and
terms
of
service. Extended service plans are
not
governed
by
this Limited
Warranty.
To
obtain warranty service,
You
must
deliver
the
product,
in
either
its
original
packaging
or
packaging
affording
an
equal
degree
of
protection
to
a
Sony
authorized
service
center
together
with
a
dated
purchase
receipt
in
order
to
obtain
warranty
service.
Sony
cannot
guarantee
that
it
will
be
able
to
repair
any
product
under
this
warranty
or
make
a
product
exchange
without
risk
to
or
loss
of
software
or
data
.
It
is
Your
responsibility
to
remove
or backup
any
removable
media
or
parts,
data,
software
or
other
materials
You
may
have stored or preserved on
Your
product.
It
Is
likely
that any media or
parts,
data,
software,
or
other materials
(like
pictures, music, videos, etc.)
will
be
lost
or
reformatted
during service and Sony
will
not
be
responsible
for any such
damage
or loss.
Contact
the
following
for
specific
instructions
on
how
to
obtain
warranty
serv
i
ce
for
Your
product
:
For purchases made
In
the
UNITED
STATES:
Visit Sony's Website: www.sony.com/support
Or
call
the Customer Experience Center:
1-800-222-SONY (7669)
To
register
Your
product
or
for contact informati
on
to purchase accessories
or
parts
go
to
Sony
's Website
For purchases made
in
CANADA:
Visit Sony's
Website:
www.sony.ca/support
Or
call
the Customer Experience Center:
1-877-899-SONY (7669)
To
register
Your
product
or
for contact information
to
purchase accessories or parts
go
to Sony's Website
On-site
service for
televisions
of
certain dimensions
may
be
available
to a customer
living
within
a
50km
radius of
an
authori
zed
Sony
service f
ac
i
lity,
provided
the
residence
can
be
accessed
by
an
on-road
se
rvi
ce
vehicle.
Repair/Replacement
Warranty: This Limited Warranty shall
apply to
any
repair, replacement part or
replacement, recertified or refurbish
ed
product for the
remainder
of
the original
Limited
Wa
rranty period or
for
ninety
(90)
days, whichever
is
longer. Any parts or product
replaced
under this Limited
Wa
r
ranty
will
become
the property
of
Sony.
Any replacement, recertified
or
refurbished product provided under this Limited Warranty
may,
at
Sony's option, vary
in
color and/or cosmetic
design
from
the original product
and
may
not
include
any
original
engraving or
similar customization/personalization.
Sony
is
not
responsible
for
,
and
this
Limited
Warranty
does
not
cover
,
any
damage
arising
from
a
failure
to
operate
the
product
wi
t
hin
its
intended
uses,
or
otherwise
follow
the
owner's
manual
and
safety
instructions
relating
to
the
product's
use
and
installation
.
This
Limited
Warranty
only
covers
product
issues
caused
by
de
f
ects
in
material
or
workmanship
during
ordinary
consumer
use.
This
Limited
Warranty
does
not
cover
products
purchased
from
sources
other
than
Sony
or a
Sony
author
i
zed
dealer
(including
non-authorized
online
auctions),
or
issues
due
to:
(i)
outdoor
exposure
and
other
acts
of
nature
;
(ii)
powe
r
surges;
(iii)
accidental
damage;
(iv)
abuse;
(v)
limitations
of
technology;
(vi)
cosmeti
c
damage
;
(vii)
contact
with
li
quid
,
heat
,
humidity
or
perspiration
,
sand
,
smoke
,
or
foreign
materials;
(viii)
use
of
parts
or
supplies
not
sold
or
au
thorized
by
Sony
;
(ix)
servicing
not
authori
z
ed
or
performed
by
Sony
or a
Sony
authorized
service
c
enter;
(x)
computer
or
internet
viruses,
bugs,
worms
,
or
Trojan
Horses
;
(xi)
ma
lf
unctions
due
to
peripherals
/
accessories
;
(xii)
modifications
of
or
to
any
part
of
the
product
,
includ
i
ng
"rooting"
or
other
modifications
to
control
the
behavior
of
the
product
or
any
factory
installed
operating
system
;
(xiii)
consumable
parts
such
as
batteries;
or
(xiv)
any
product
where
the
factory-applied
serial
number
has
been
al
tered
or
removed
from
th
e
product
.
Further
,
to
the
extent
this
product
incorporates
use
of
a
display
,
please
note
that
a
disp
l
ay
contains
hundreds
of
thousands
of
individua
l
pixels
,
and
displays
typically
contain
a
small
number
of
pixels
that
do
not
function
properly
.
This
Limited
Warranty
does
not
cover
up
to
.
01%
pixel
outages
(small
dot
picture
elements
that
are
dark
or
incor
r
ectly
illuminated)
.
This Limited Warranty does not cover
Sony
products sold
"AS
IS
"
or
"WITH
ALL
FAULTS
"
or consumables (such
as
fuses
or
disposable batteri
es
).
Sony will
not
replace
missing
components
from
any
package purchased
"Open
Box
"
or
"
AS
IS
".
This Limited
War
ranty
is
valid
only
in
the
United States
and
Canada
(as
applicable
).
LIMITATION
ON
DAMAGES:
SONY
SHALL
NOT
BE
LIABLE
FOR
ANY
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
FOR
BREACH
OF
ANY
EXPRESS
OR
IMPLIED
WARRANTY
OR
CONDITION
ON
THIS
PRODUCT.
NOR
SHALL
RECOVERY
OF
ANY
KIND
AGAINST
SON
Y
BE
GREATER
THAN
THE
ORIGINAL
PURCHASE
PRICE
OF
THE
PRODUCT
FROM
SONY
OR
AN
AUTHORIZED
SONY
DEALER.
DURATION
OF
IMPLIED WARRANTIES
OR
CONDITIONS: EXCEPT
TO
THE EXTENT
PROHIBITED
BY
APPLICABLE
LAW
, ANY
IMPLIED WARRANTY
OF
MERCHANTIBILITY
OR
FITNESS
FOR
A PARTICULAR PURPOSE
ON
THIS PRODUCT
IS
LIMITED
IN
DURATION
TO
THE
DURATION
OF THIS LIMITED
WARRANTY
.
Some
jurisdictions
do
not
allow
the
exclusion
or
lim
i
tation
of
incidental
or
consequential
damages,
or
allow
limitations
on
how
long
an
implied
warranty
l
asts
,
so
the
above
limitations
or
exclusions
may
not
apply
to
You.
This
Limited
Warranty
gives
You
specific
legal
rights
and
You
may
have
other
rights
which
vary
from
juri
sdiction
to
jurisdiction.
For purchases made
in
the
U.S.:
Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related
to
the product arise.
What Happens
If
We
Have A Dispute: Should
a dispute or
claim
arise
related
to
the product,
Your
purchase
and
/or
use
of
the product,
the
terms of this Limited
Warranty,
or
any
service provided under the terms
of
this Limited
Warran
ty (including any repair
or
replacement)
("Dispute"
),
You
and
So
ny
agr
ee
that the Dispute
shall be resolved exclusively through binding arbitration.
YOU
UNDERSTAND
AND ACKNOWLEDGE THAT
BY
AGREEING
TO
ARBITRATION,
YOU
ARE
GIVING
UP
THE
RIGHT
TO
LITIGATE (OR
PARTICIPATE
IN
AS
A
PARTY
OR
CLASS
MEMBER)
IN
ANY
DISPUTES IN
COURT.
You
also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL
ONLY
CONSIDER
YOUR
INDIVIDUAL CLAIMS,
AND
BOTH
PARTIES
AGREE
NOT
TO
HAVE
ANY
DISPUTE
HEARD
AS
A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION,
OR
PRIVATE
ATTORNEY
GENERAL
ACTION.
Des
pite t
he
above,
You
have
the right to
litigate
any Dispute
on
an
individual basis
in
small
claims court or other
similar court
of
limited
jurisdi
ct
i
on
, to the extent
the
amou
nt
at
issue
does
not exceed
$15
,000,
and
as
long
as
such court has proper jurisdiction
and
all
other requirements
(including the amount
in
controversy) are satisfi
ed.
Arbitration
Instructions.
To
begin
Arbitration, either
You
or
Sony
must
make
a written demand to
the
other for arbitration.
The
Arbitration
will
take
pla
ce
before
a single
arbitrator.
The
arbitration
will
be
administered in
keeping
with the Expedited
Procedures
of
th
e Commercial Arbitration
Rules
and
the
Supplem
entary Proceedings
for Consumer-Related disputes
("Rules
")
of
the American Arbitration Association
("AAA
"
),
when
applicable
and
in effect
when
the
claim
is
filed.
You
may
get a
copy
of
AM
's
Rul
es
by
contacting
AAA
at
(800)
778-7879
or
vis
iting
www
.adr.
org
.
The
filing
fees
to
begin
and
carry out arbitration
will
be
shared be
tween
You
and
Sony
,
but
in
no
event
sh
a
ll
Your
fees
ever
ex
ceed
the amount
allowable
by
the
special
rule
s
for
Consumers Disputes provi
ded
for
by
AAA
,
at
which
po
i
nt
Sony
will
cov
er
all
additi
ona
l
a
dmini
st
ra
tive f
ees
and e
xp
en
ses
. This does not pr
oh
ibit
th
e Arbitrator from giving
th
e
winning
party their f
ee
s a
nd
expen
ses
of
th
e arbitration
wh
en
appropriate
pur
s
uant
to
th
e
Rul
es
.
Unless
You a
nd
Sony
a
gr
ee
differently,
th
e arbit
ra
tion
will
ta
ke
pl
ace
in
th
e
co
unty and state
wh
e
re
You liv
e,
a
nd
app
lica
bl
e federal
or
state
law
shall
govern the substance
of
any
Dispute during the arbitration.
Howeve
r,
the
Federa
l
Arbitration
Act,
9 U.
S.C.
§
t , et
seq
.,
will
govern
the arbitrati
on
itself
and
not
any
state
law
on
arbitration. The
Arb
itrator's decision
will
be binding
and
final,
except for a
lim
i
ted
right of appeal under the
Federal
Arbitration Ac
t.
Opt-Out Instructions. IF
YOU
DO
NOT
WISH
TO
BE BOUND BY THE
BINDING
ARBITRATION PROVISION,
THEN: (1)
You
must notify
Sony
in
writing within
30
days
of
the date that
You
purchased the product; (
2)
Your
written notification
must
be
mailed to
Sony
Electronics
Inc.
,
16535
Via
Esprillo,
MZ
1105
,
San
Diego
CA
92127,
Attn:
Le
gal
Department;
AND
(3
)
Your
written notification must
inc
lude
(a)
Your
NAME,
(b)
Your
ADDRESS
,
(c)
the
DATE
You
purchased
the
product,
and
(d
)
a
clear
statement that
"YOU
DO
NOT
WISH
TO
RESOLVE
DISPUTES
WITH
ANY
SONY ELECTRONICS ENTITY
THROUGH
ARBITRATION
AND
/
OR
BE
BOUND
BY
THE
CLASS
ACTION
WAIV
E
R.
"
Op
ting
o
ut
of t
hi
s
di
sp
ut
e
re
so
lution
pr
oced
ure
will
not a
ff
e
ct
th
e
co
ver
age
of
the
Limit
ed War
ra
nty
in
an
y way, a
nd
You
will
continue
to
enjoy
the
ben
e
fi
ts
of the
Lim
ited
Wa
rr
a
nty.
Printed
in
Thailand