Sony WI-C100 - User Manual

Help Guide
Wireless Stereo Headset
WI-C100
Model: YY2957
Quick Start Guide
To prevent burning or malfunction due to getting wet
Download the app, and set up the headset
Let’s start to use
Wearing the headset
Put the headset unit with the
(left) mark into your left ear and the headset unit with the (right)
mark into your right ear.
1

Summary

Quick Start Guide

Wearing the headset

Put the headset units into your left and right ears correctly.

Getting Started: On, Operate, Connect, Charge

Turning on and Operating the headset

How to turn the headset on and control playback/volume.

Bluetooth Connection and Charging

Establishing Bluetooth connection and headset charging instructions.

Power, Charging, and Connections

Operating Time and On;Off Functions

Wireless Connection Guide

General steps for Bluetooth device connections.

Audio Control, Calls, and Voice Assist

Playback Control and Disconnecting

Phone Call and Video Call Functions

Voice Assistant Functions (Google;Siri)

App Features, Software Updates, and Precautions

Sony Headphones Connect App Usage and Support

Software Updates and Safety Advice

Keeping firmware current and important safety advice.

Headset Parts Overview

Indicator Lights Explained

Proper Headset Wearing

Charging the Headset

Available Operating Time

Checking Battery Charge

Turning On the Headset

Turning Off the Headset

Wireless Bluetooth Connections

Connecting with Sony App

Pairing with Android Smartphone

Connecting to Paired Android Device

Pairing with iPhone

Connecting to Paired iPhone

Pairing with Windows 10 PC

Pairing with Windows 8.1 PC

Pairing with Mac Computer

Connecting to Paired Windows 10 PC

Connecting to Paired Windows 8.1 PC

Connecting to Paired Mac

Pairing with Bluetooth Devices

Connecting to Paired Bluetooth Device

Listening to Music via Bluetooth

Controlling Audio Playback

Receiving Calls

Making Calls

Voice Assist (Google App)

Voice Assist (Siri)

Sony Headphones Connect App Features

Software Updates

General Precautions

Water Resistance Precautions

If Headset Gets Wet

Troubleshooting Guide

Cannot Turn On Headset

Charging Issues

Charging Cannot Be Done

Troubleshooting steps for charging issues.

Long Charging Time

Short Battery Life

No Sound Issues

Low Sound Level Issues

Poor Sound Quality or Noise

Sound Skipping Issues

Pairing Failures

Bluetooth Connection Failures

Headset Not Operating Properly

Call Quality Issues

Resetting the Headset

Factory Reset

Specifications

Sony WI-C100 Specifications

General

Control type	Buttons
Headset type	Binaural
Product type	Headset
On/off switch	Yes
Product color	Blue
Wearing style	In-ear
Volume control	Button
Control unit type	In-line control unit
Recommended usage	Calls/Music
International Protection (IP) code	IPX4
Battery type	Built-in battery
Charging source	USB
Battery recharge time	3 h
Continuous audio playback time	25 h
Quantity	1
Frequency band	2.4 - 2.4835 GHz
Wireless range	10 m
Bluetooth version	5.0
Bluetooth profiles	A2DP, HFP, AAC, HSP, AVRCP, SBC
Connectivity technology	Wireless
Driver type	Dynamic
Driver unit	9 mm
Magnet type	Neodymium
Ear coupling	Intraaural
Headphone frequency	20 - 20000 Hz
Intraaural headphones type	Earbuds
Microphone type	In-line
Harmonized System (HS) code	85183000

Weight and Dimensions

Weight	20 g