You can connect to the Internet, but not to certain
apps and services.
The date and time settings of this TV may be incorrect. Depending on certain apps and
services, you may not be able to connect to those apps and services if the time is
incorrect.
If the time is incorrect, press the (Quick Settings) button on the remote control, then
select [Settings] — enable [Automatic date & time] in [System] — [Date & Time].
Check that the LAN cable and AC power cord (mains lead) of the router/modem has
been properly connected.
Your router/modem must first be setup to connect to the Internet. Contact your
Internet service provider for router/modem settings.
Try using apps later. The app content provider’s server may be out of service.
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
[126] Troubleshooting
Remote control/accessories
The remote control does not operate.
You want to disable the remote control backlight. (only remote controls that feature
backlight)
[127] Remote control/accessories | Remote control/accessories
The remote control does not operate.
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