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Sony X850E Series User Manual

Sony X850E Series
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SERVICE MANUAL
Version Date Subject
1.0 2/2017 Original manual issue.
2.0 3/2017 Addition of 75” model. (P.2, P.54~56, P.90~121, P.128~134, P.139)
Addition of information. (P.85, P.126)
LCD TV
9-888-820-02
ORIGINAL MANUAL ISSUE DATE: 2/2017
X850E Series
GN3TR CHASSIS
KH Segment
*Table of contents is on the last page. Please also utilize "Bookmarks“ function / "Find" function on Acrobat PDF data.

Table of Contents

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Sony X850E Series Specifications

General IconGeneral
SeriesX850E
Display TypeLCD
HDR SupportHDR10, HLG
Refresh Rate120Hz (Native)
Operating SystemAndroid TV
Processor4K HDR Processor X1
Smart FeaturesGoogle Assistant, Chromecast built-in
BluetoothYes
HDMI Ports4 (HDCP 2.2)
USB Ports3
Dimensions (Without Stand)Varies by screen size
Weight (Without Stand)Varies by screen size
Screen Size55", 65", 75"
Resolution4K (3840 x 2160)
Wi-FiYes
Audio Output20W

Summary

WARNINGS AND CAUTIONS - ENGLISH

CAUTION

General precautions for qualified service personnel during servicing.

WARNING!!

Warning regarding the use of isolation transformers due to live chassis.

CARRYING THE TV

Guidelines for safe transportation of the television to prevent injury or damage.

SAFETY-RELATED COMPONENT WARNING!!

Warning about critical safety components identified in diagrams and parts lists.

CAUTION ABOUT THE LITHIUM BATTERY

Cautionary notes regarding the handling and replacement of lithium batteries.

IMPORTANT REMINDER FOR TV MAINBOARD REPLACEMENT

Mandatory procedure to confirm TV system info and reinsert model/serial numbers.

WARNINGS AND CAUTIONS

USE CAUTION WHEN HANDLING THE LCD PANEL

Precautions and safety measures to be taken when handling the LCD panel.

SAFETY CHECK-OUT

SAFETY CHECK-OUT

Leakage Test

Procedure for measuring leakage current to ensure electrical safety.

How to Find a Good Earth Ground

Method to identify and verify a proper earth ground connection for safety.

SELF DIAGNOSIS FUNCTION

DIAGNOSTIC TEST INDICATORS

Explanation of LED blinking counts indicating probable causes of problems.

SELF DIAGNOSIS FUNCTION

[SELF DIAGNOSTIC SCREEN DISPLAY]

Details on how to display and interpret self-diagnostic results on screen.

ADJUSTMENT

HOW TO ENTER SERVICE MODE

Step-by-step guide on how to access the television's service mode.

ADJUSTMENT

SOFTWARE VERSION

Information regarding the various software versions installed on the TV.

ADJUSTMENT

SERIAL NUMBER EDIT (1)

First part of the procedure for editing the unit's serial number.

ADJUSTMENT

SERIAL NUMBER EDIT (2)

Second part of the procedure for editing the unit's serial number.

ADJUSTMENT

MODEL NUMBER SETTING

Procedure for selecting and setting the correct model number for the TV.

ADJUSTMENT

WB ADJUSTMENT (If necessary)

Guide for performing White Balance adjustments in the Panel/PQ service mode.

ADJUSTMENT

WB/MURA/CUC DATA TRANSFER

Instructions for transferring WB, Mura, and CUC data within the Panel/PQ mode.

USB UPDATE

TROUBLE SHOOTING

TRIAGE

Initial steps to confirm symptoms and prepare for troubleshooting.

TROUBLE SHOOTING

FLOW

General structure and guidance for following troubleshooting flowcharts.

TROUBLE SHOOTING

PCB PARTS MAP

Visual diagram identifying components on the BMKS board (A side view).

BLOCK DIAGRAMS

CONNECTOR DIAGRAMS

BOARD LOCATION

WIRE DRESSING

DISASSEMBLY

1. XBR-65X850E

Disassembly procedures specific to the XBR-65X850E model.

1-1. STAND (2L HDN) A AND NECK, STAND (2L HDN) A

Steps for removing and installing the stand and neck components.

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