Troubleshooting Guide (mech)
1266-5137 Rev 2
ļ Sony Mobile Communications AB ā Company Internal
CONTENTS
1 Problem Areas ................................................................................ 4
1.1 Power .................................................................................................... 4
1.1.1 Will not power on or will switch off randomly ........................................... 4
1.2 Keys ...................................................................................................... 6
1.2.1 Menu, Home and Back Keys ....................................................................... 6
1.2.2 Key Volume .................................................................................................. 6
1.2.3 Key Power .................................................................................................... 7
1.3 Touch Screen ....................................................................................... 8
1.3.1 Touch Screen malfunction .......................................................................... 8
1.4 Display .................................................................................................. 9
1.4.1 Graphics & Illumination .............................................................................. 9
1.5 LED/Illumination ................................................................................. 10
1.5.1 LED/Illumination ........................................................................................ 10
1.5.2 Menu Key, Home Key and Back Key Illumination ................................... 11
1.6 Speaker ............................................................................................... 13
1.6.1 Speaker ....................................................................................................... 13
1.7 Earphone ............................................................................................ 16
1.7.1 Earphone .................................................................................................... 16
1.8 Microphone ......................................................................................... 17
1.8.1 Microphone ................................................................................................ 17
1.9 Vibrator ............................................................................................... 19
1.9.1 Vibrator not generating alerts .................................................................. 19
1.10 Camera ................................................................................................ 21
1.10.1 Camera defects .......................................................................................... 21
1.10.2 Video Call Camera defects ........................................................................ 22
1.11 Bluetooth and WLAN ......................................................................... 23
1.11.1 Bluetooth or WLAN connection failure .................................................... 23
1.12 GPS ..................................................................................................... 24
1.12.1 GPS malfunctions ...................................................................................... 24
1.13 Compass ............................................................................................. 25
1.13.1 Compass fails ............................................................................................ 25
1.14 Accelerometer .................................................................................... 26
1.14.1 Accelerometer test fails ............................................................................ 26
1.15 Proximity Switch ................................................................................ 27
1.15.1 Proximity switch malfunctions ................................................................. 27
1.16 Real Time Clock ................................................................................. 28
1.16.1 Real Time Clock test fails ......................................................................... 28
1.17 Total call time ..................................................................................... 29
1.17.1 Total call time fails .................................................................................... 29
1.18 External Memory ................................................................................ 30
1.18.1 Memory Card not detected ....................................................................... 30
1.19 Security ............................................................................................... 31