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This Limited Product and Connected Equipment Warranty ("Limited Warranty") is provided only to the original purchaser of Surge Protectors sold under the Southwire
®
,
CCI® and Woods
®
brand names and should be retained for your records. By using this Surge Protector, you as the original purchaser are asked to carefully read and agree
to the following terms and conditions of this Limited Warranty before you use the product. Your use of this product constitutes agreement with all provisions of this Limited
Warranty.
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Southwire Company, LLC (SW) warrants to the original purchaser that this Surge Protector will be free from manufacturer defects in material, assembly, and workmanship
under normal use for the life of the product, subject to the terms and conditions of this Limited Warranty.
If any defects due to manufacturing should arise during the life of the Surge Protector and all terms and conditions of the Limited Warranty have been met, SW will at its
option, either repair or replace the product to the original purchaser without charge. If the product cannot be repaired within a reasonable time or a reasonable price, SW
may elect to refund the purchase price instead.
All return shipping charges shall be paid by the purchaser. The purchaser may have other rights which vary from state to state or province to province.
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In the event of a transient voltage spike or surge, this Limited Warranty is valid only if all of the following conditions are met at the time of the occurrence:
• Surge Protector is plugged directly into a properly grounded outlet.
• All eligible connected equipment is plugged directly into the Surge Protector.
• The connected equipment is damaged by a covered power surge or spike that passed through the Surge Protector.
• The Surge Protector is damaged from power surge or spike in an intended application.
SW retains the option to repair or replace the damaged connected equipment with equipment having a fair market value equal to the fair market value of the damaged
equipment at the time of damage or the original purchase price, whichever is less, up to the maximum value shown on the package for this product, subject to the terms
and conditions set forth below.
Fair market value does not include shipping charges, taxes etc. and shall be determined by the lower of the following:
• The average price for the same or comparable equipment then being offered for sale on eBay
®
;
• The price quoted in the most current Orion Blue Book; and,
• The lowest price the same or similar equipment can be lawfully purchased in the United States or Canada.
This shall be Southwire Company, LLC.'s maximum and total liability.
This product, like all surge protectors, has a finite life. Even under normal circumstances and in the absence of defects, the product’s life will end when the component
providing surge protection has depleted its capacity and ceases to provide protection from transient voltage surges and spikes.
SW's obligation shall be reduced by any amounts that the initial purchaser is entitled to recover from other sources regarding the connected equipment, including
insurance, other warranty or extended warranty coverage, service contracts, or compensation from the electrical power utility regardless of whether the initial purchaser
makes a claim hereunder or actually recovers compensation in any form from the sources referenced above.
The Surge Protectors are intended for household use with appliances and electronic equipment, as specified on the packaging. This Limited Warranty will not cover claims
for damages resulting from a lightning strike. To protect against telephone line, network (RJ-45) line, and/or coaxial line transient voltage spikes or surges, use and connect
equipment to a SW Surge Protector that offers telephone, network, and/or coaxial line protection. If you are using an AC surge protector that does not have telephone,
network, or coaxial line protection, the Limited Warranty is null and void in the event that a transient voltage spike or surge damages any equipment connected through the
telephone, network, or coaxial lines.
The Limited Warranty is voided by the following:
• "Daisy-chaining" of the Surge Protector with other surge protectors, extension cords, power strips, UPS devices, or other connectors, in serial fashion;
• Damages from sustained over-voltage as result of, but not solely limited to conditions such as harmful power-grid voltage fluctuations or faulty wiring;
• War, theft, vandalism, or an act of God such as fire, floods, rain, wind, or earthquake;
• Accident, misuse, abuse, and/or damages resulting while the Surge Protector was improperly connected;
• Improper maintenance, installation and/or operation of the Surge Protector or connected equipment in other than a normal operating condition or in such a way as
to otherwise fail to comply with the instructions or manuals thereof or otherwise constitute misuse;
• Alteration, opening, tampering or modification of the Surge Protector and/or the connected equipment;
• Damage to, deterioration, and/or wear and tear of the Surge Protector and/or the connected equipment;
• Use with items not designed or intended for such use, such as refrigerators (excluding Appliance series surge protectors), AC motorized power tools, DC power
tool chargers, lawn mower/lawn care electric equipment battery chargers, heaters, sump pumps, motor vehicles, dehumidifiers, space heaters, air conditioner,
water-related devices (like aquariums), generators, devices for life support, medical or health care devices and the like;
• Determination by SW that any claimed damage did not result from a specified occurrence or that none took place;
• Preventing or refusing to allow SW to promptly inspect the damaged or defective Surge Protector, the damaged connected equipment and/or the site where the
damage occurred at SW's request; and/or,
• Refusal to allow damaged equipment to remain available for SW’s inspection until claim is finalized.
SW does not incur liability for any of the following in any event:
• loss of, damage to, restoration of, and/or reinstallation of: data, records or software;
• personal injury;
• direct, indirect, special, incidental, multiple or consequential damages;
• loss of profits and/or business interruption -- even though damage or loss is caused by negligence or other fault.
To begin the claims processing procedure, please contact us at 1-800-561-4321.
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1. Contact Consumer Services to return the Surge Protector. Before calling, please be prepared to provide the following information:
a) The part/model # of the Surge Protector;
b) Date and retailer where you purchased the Surge Protector.
2. Once the Consumer Services representative advises that you may return the product, you will need to ensure the following steps are adhered to:
a) Each claim must be filed within 15 days of the date of the occurrence;
b) A copy of the original sale receipts for the SW Surge Protector and damaged equipment must accompany the return;
c) Provide the exact date and approximate time of the claimed failure along with a brief written description of how the damage
occurred and reasonably describe any damage to the connected equipment;
d) List all devices that were properly connected to the SW Surge Protector including manufacturer’s model number and serial
number;
e) Copy of all technical assessments and repair estimates from a third party (such as a TV repair shop) explaining the nature of the
damage;
f) Send the Surge Protector to the appropriate address below, freight prepaid. Original purchaser assumes all shipping costs and
assumes the risk of loss or damage occurring during shipping or handling of the Surge Protector.
Send product purchased in the US to:
Send product purchased in Canada to:
Southwire Company, LLC.
Consumer Claims
840 Old Bremen Road
Carrollton, GA 30117
Southwire Canada
Consumer Claims
5705 Cancross Court, Suite 100
Mississauga, Ontario L5R 3E9
3. The returned Surge Protector will be tested by SW and the results of this test, together with the technical assessment(s) will be reviewed to determine whether the
Surge Protector failed to provide the proper level of protection, as determined by its specifications expressly as listed on this package. You have the right to obtain copies of
all reports at your expense.
SW reserves the right to negotiate cost of repairs and designate an equipment repair facility to inspect and estimate the cost to repair damaged equipment. SW may at its
option and expense, request that the damaged equipment be sent directly to its place of business. Whenever claims are settled, SW reserves the right to be subrogated
under any existing insurance policy the claimant may have.
THE LIMITED WARRANTY IS THE ONLY WARRANTY OF SOUTHWIRE COMPANY, LLC. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EXCEPT AS PROVIDED BY LAW, INCLUDING THE IMPLIED WARRANTY OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND
SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THE LIMITED WARRANTY.
NOTE: Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
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Thank you for purchasing this Woods
®
/CCI®/Southwire
®
Surge Protector by Southwire Company, LLC.
Please read these instructions carefully before using.
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1. For Surge Protectors with a power cord, fully uncoil the power cord to avoid potential overheating
of the unit and cord.
2. Ensure Surge Protector and the equipment that you will be connecting is set to the “OFF” position.
3. Plug the Surge Protector directly into a properly grounded 3-wire AC receptacle only.
4. Plug in the equipment that you want to protect directly into the Surge Protector receptacles.
Equipment power plug must be fully and securely inserted into the Surge protector; do not plug in
partially in order to avoid potential overheating.
5. If your Surge Protector offers telephone, network, and/or coax line protection, please refer to a, b,
and/or c:
a. Phone/Fax/DSL Protection or Phone/Fax/Modem Protection – Surges can occur on Phone lines
and damage sensitive equipment. If your Surge Protector comes with phone line protection, you must
pass the connection through the protected jacks on the surge protector.
Connect a RJ-11 phone cable from the wall jack to the “IN” jack on the surge protector. Connect
another RJ-11 phone cable from the “OUT” jack on the surge protector. Connect the other phone cable
end to the “input” of the device you want to protect.
b. Satellite/Cable Protection – Surges can occur on Coaxial lines and damage sensitive equipment. If
your Surge Protector comes with coaxial line protection, you must pass the connection through the
protected jacks on the surge protector.
Connect a coaxial cable from the wall jack to the “IN” connector on the surge protector. Connect
another coaxial cable from the “OUT” connector on the surge protector. Connect the other coaxial
connector end to the “input” of the device you want to protect.
c. Network/Phone Protection – Surges can occur on Network and DSL lines and damage sensitive
equipment. If your Surge Protector comes with network data/phone line protection, you must pass the
connection through the protected jacks on the surge protector.
Connect a RJ-11 phone or RJ-45 network cable from the wall jack or from the router to the “IN” jack
on the surge protector. Connect another RJ-11 phone or RJ-45 network cable from the “OUT” jack on
the surge protector. Connect the other network or phone cable end to the “input” of the device you want
to protect.
6. Press the Surge Protector power switch to the RESET (“on”) position and turn equipment power
on.
Note: This product, like all surge protectors, has a finite life. It is recommended that you replace your
surge protector every 2-3 years.
This Surge protector features an internal protection that will disconnect the surge protective component at
the end of its useful life. The device will continue to provide electricity to the connected equipment,
however, will no longer protect against transient voltage spikes or surges. If this situation is undesirable
for this application, the Surge protector should be replaced to ensure the connected equipment is
protected.
Caution and Warnings: Designed for indoor use in dry location only. Not intended for use with aquariums.
Surge protectors are not lightning arrestors and will not protect connected equipment from a lightning-
strike induced current.
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Product features will vary by model. Selected Woods
®
/
/SW
®
models may include some or all of the
features listed below.
Joule Rating
A joule is a measurement of energy. The HIGHER the
joule rating, the more energy the surge protector can
absorb.
Satellite/Cable Protection
Protects satellite and cable receivers, and other
sensitive electronic equipment from surges and spikes
that can occur on coaxial cable, antenna, satellite and
broadband modem lines. Coax connection is shielded
to allow for higher bandwidth signal reception.
USB Charge Ports
Two convenient ports to recharge Mp3 players,
Smartphones, and Hands-free devices.
USB Charger Indicator
Illuminated LED shows the device plugged into the
USB port(s) is charging.
Safety Covers
Slide to open/close; protect users from accidental
contact and keeps dust and debris away from unused
outlets.
Transformer Outlets
Wider spaced outlets allow for transformer adapters to
be plugged in without blocking other outlets.
Side Entry Outlets
Space-saving design allows for furniture to be placed
close to wall.
Surge Protection Alarm
Alarm will sound notifying when the surge
protection circuit has exceeded its design capacity.
To continue protecting your connected equipment,
the surge protector should be replaced.
Surge Indicator
Illuminated LED shows the unit is working properly
and connected equipment is protected. If LED is no
longer illuminated, the surge protector should be
replaced in order to continue protecting your
connected equipment.
Ground Indicator
Illuminated LED shows the unit is plugged into a
properly grounded wall receptacle. If LED is not
illuminated, the wall outlet may not be properly
grounded. It is recommended that you consult with
a licensed Electrician.
RESET(On)/OFF Power and Circuit Breaker
Switch
On/OFF power and 15A resettable circuit breaker
is conveniently combined into one switch. Selected
Woods
®
/SW
®
models come equipped with a lighted
power switch to indicate power on load.
In case of overloading, the circuit breaker will
safely shut off all power. To eliminate overload:
i. unplug all equipment from the surge
protector,
ii. turn “off” power on each piece of equipment,
iii. press the “RESET” switch on the surge
protector, and
iv. re-plug and turn “on” the power of each
equipment one-at-a-time into the surge
protector.
Combined connected load must not exceed listed
wattage.
Right Angle Plug
Allows furniture to be placed close to wall.
EMI/RFI Noise Filtration
Woods
®
advanced filtration circuitry allows for
maximum performance by allowing only clean
power to enter your equipment, and reducing
harmful EMI and RFI noise that may cause
unexpected data loss and unintended signal
infiltration.
If you have additional questions or if you would like to locate the Southwire brands retailer nearest you, please email cci.consumersupport@southwire.com or call 1-800-561-4321.
To see the complete family of Woods
®
products, including Surge protectors and Multiple outlet products, visit us at www.woodshomeporoducts.com.
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