29
troubleshooting
How do I scan a card? Refer to PG.17
Press the button on the back of Boxer
and set it down on the card. Be sure
the arrows on the card are pointing
away from the robot and that the
wheels line up on the marked area of
the card for optimal reading. Scan on
a white surface for best results.
What if I lost my card(s)?
All cards will be available to print at
www.boxerthebot.com and available
in the Boxer Bot App.
My robot doesn’t turn on. Refer to PG.9
The battery is probably not charged.
Plug in to the included Micro-USB
charging cable.
My robot doesn’t charge. Refer to PG.9
Make sure you are using the included
micro USB charging cable and that
your USB outlet has power. If you have
lost the included cable, try using a
short Micro-USB cable to charge.
My robot doesn’t turn on while it is
charging.
For safety reasons, the robot cannot be
turned on while it is charging.
My robot doesn’t react to my phone.
Refer to PG.16
Make sure your robot is in App mode
and that the volume on your phone
is turned all the way up so Boxer can
hear it. Refer to the section on App
mode in the full instruction manual.
NOTE: If normal function of the product
is disturbed or interrupted, strong
electro-magnetic interference may be
causing the issue. To reset product, turn
it completely off, then turn it back on.
If normal operation does not resume,
move the product to another location
and try again. To ensure normal perfor-
mance, change the batteries, as low
batteries may not allow full function.
For instructional video, visit www.boxerthebot.com or the Boxer Bot app.
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