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CLEANING AND CARE
Before cleaning, always switch off the appliance, remove the plug from
the socket and allow the appliance to cool down.
1. Never clean the device with or under running water or any other liquid. Especi-
ally the motor and the compressor may not come into contact with water.
2. Do not use any scratching or abrasive detergents.
3. The stainless steel ice cream container is dishwasher safe. All other removable
parts may be put in the dishwasher.
4. Wipe down the compressor housing with a moist cloth.
5. Dry o all parts with a soft cloth before assembling them. Before using the ice
cream machine again, all parts should be thoroughly cleaned and dried o.
TROUBLE SHOOTING
If the device does not work properly, please check the following steps:
1. Check if the manual was followed precisely and correctly.
2. Check the following table for possible reasons.
3. Check if all fuses are working.
Problem Solution
The ice cream doesn't freeze.
Make sure the compressor is working.
Contact customer service for repair.
The agitator freezes.
The motor protection function has
been activated. Remove the container,
pour your ice cream into a different
container, and let the machine rest for
at least 30 minutes.
The 2nd batch of ice cream freezes
unevenly and the motor protection
function activates itself, the agitator no
longer rotates.
Let your machine rest for at least 30
minutes before filling it with the next
batch of ice cream.
The ice cream is too hard when it
comes out of the freezer.
If your ice cream has been stored in
the freezer for a longer period, you
should first defrost it in the fridge or at
room temperature for approx. 10–30
minutes.
The ice cream is too runny.
You should generally freeze fruit ice
cream or sorbet a little bit longer. To do
so, fill the ice cream into a suitable and
airtight container and allow it to freeze
in the freezer for at least an additional
30 minutes.
Make sure that your ice cream mass
is no warmer than room temperature
when filling and never fill the
machine with hot ice cream mass.
Optimal results are obtained at a
temperature of approx. 6–8°C.
The yogurt is too runny.
Extend the mixing time. Please note:
The longer yoghurt stirs, the more sour
and bitter it can become. You shouldn't
leave yoghurt in the machine for more
than 14 hours.
The milk became too hot during
preparation and the bacteria died.
Start again.
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