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Starfood BQ833Y - User Manual

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1
Thank you for choosing our ice cream machines. Our ice cream machines have applied
the international advanced refrigeration industry, the famous brand compressors and good
quality refrigeration components. With good looking and reliable performance, our products
measure up the national safety standard of food processing machinery and electric appliance,
and can be used in bars, fast food shops, hotels, schools and cold drink stores. We have
achieved the certificate for ISO 9001:2000(International Standard for Quality Management
System 9001:2000). Some ice cream machines have got CB and CE approval.This model is
commercial ice cream machine, which should be operated by the qualified trained staff or
follow the instructions of trained staff. Please read the operation manual carefully and follow
the instructions strictly then install, adjust and operate the machines.
Major Technical Data
Item Figure
Model
Main
Power
Rating
kW
Refr
Capacity
Kg/h
Cups per
hour
Net
Weight
㎏
Measurement
mm
BQ116Y1 BQJ-10BY1
220V/50Hz
(60Hz)
1.7
R404a
(R22)
10-14kg
(14-20L)
160-230 105 518×745×756
BQ116PY1
BQJ-10BPY1
220V/50Hz
(60Hz)
1.7
R404a
(R22)
10-14kg
(14-20L)
160-230 110 518×745×756
BQ816Y1 BQJ-11/2AY1
220V/50Hz
(60Hz)
1.7
R22
(R404a)
12~18 kg
（17~28L）
200~300 116 518×745×770
BQ620Y1 BQJ-10/2CY1
220V/50Hz
(60Hz)
1.7
R22
(R404a)
12~18 kg
（17~28L）
200~300 143 518×760×1420
BQ620Y BQJ-10/2CY
220V/50Hz
(60Hz)
1.8
R404a/
R134a
(R22)
12~18 kg
（17~28L）
200~300 158 518×760×1420
BQ820Y1 BQJ-10/2BY1
220V/50Hz
(60Hz)
1.7
R22
(R404a)
12~18 kg
（17~28L）
200~300 145 518×745×1420
BQ820Y BQJ-10/2BY
220V/50Hz
(60Hz)
1.8
R404a/
R134a
(R22)
12~18 kg
（17~28L）
200~300 160 518×745×1420
BQ633Y1 BQJ-20/2BY1
220V/50Hz
(60Hz)
2.6
R22
(R404a)
20~25 kg
（28~36L）
330~420 158 518×760×1420
BQ633PY1
BQJ-20/2BPY1
220V/50Hz
(60Hz)
2.6
R22
(R404a)
20~25 kg
（28~36L）
330~420 168 518×760×1420
BQ633Y BQJ-20/2BY
220V/50Hz
(60Hz)
2.7
R404a/
R134a
(R22)
20~25 kg
（28~36L）
330~420 173 518×760×1420
BQ633PY BQJ-20/2BPY
220V/50Hz
(60Hz)
2.7
R404a/
R134a
(R22)
20~25 kg
（28~36L）
330~420 183 518×760×1420
BQ833Y1 BQJ-20/2AY1
220V/50Hz
(60Hz)
2.6
R22
(R404a)
20~25 kg
（28~36L）
330~420 160 518×745×1420
BQ833PY1
BQJ-20/2APY1
220V/50Hz
(60Hz)
2.6
R22
(R404a)
20~25 kg
（28~36L）
330~420 170 518×745×1420
1.

Questions and Answers

  • D
    Douglas FletcherAug 9, 2025
    Why is my Starfood Ice Cream Maker not cooling?
    • C
      Chad MorrisAug 9, 2025
      There are several reasons why your Starfood Ice Cream Maker might not be cooling: * The starter or capacitor is malfunctioning: Change the defective parts. * The compressor or controlling board is damaged: Change the defective parts. * Power voltage is too low, or the power cable is too small, causing voltage drop: Increase the cable's cross-section and the power source capacity. * The cooling system is blocked by ice or foreign material: Remove moisture and foreign material from the refrigeration system. * Refrigerant is leaking: After locating the leak, repair it, vacuumize the system, and refill the refrigerant. * The throttle is not adjusted correctly: Readjust or replace the throttle.
  • C
    Christine NelsonAug 14, 2025
    What to do if Starfood Ice Cream Maker whistles but doesn't run?
    • J
      Jacqueline MartinAug 15, 2025
      If your Starfood Ice Cream Maker whistles but doesn't run, it could be in a protection state. Here's what to do: 1. Disconnect the power. 2. Check the indicator for error codes and address the issue accordingly. 3. Reconnect the power.
  • A
    Anthony KingAug 20, 2025
    How to fix a Starfood BQ833Y that won't dispense ice cream?
    • H
      Heather RiceAug 21, 2025
      If your Starfood Ice Cream Maker isn't dispensing ice cream, consider these possibilities: * There's not enough slurry in the refrigeration tank: Remove the bulk tube temporarily. * The feed hopper has too few ice cream ingredients: Refill the ingredients. * The ice cream is too hard: Increase the proportion of white sugar in the recipe. * The hardness isn't properly adjusted: Turn the hardness adjuster to the SOFT position. * The stirrer shaft isn't running: Change the damaged components. * The transmission belts are too loose: Adjust the motor's position. * The gearbox is defective: Repair the gearbox. * Ice is blocking the discharge throat: Drain the water or discharge some ingredients to remove the water.
  • A
    Ashley NormanAug 27, 2025
    What to do if my Starfood BQ833Y shows FlnE but the ice cream isn't hard enough?
    • T
      Terry HicksAug 27, 2025
      If your Starfood Ice Cream Maker displays 'FlnE' and the ice cream isn't hard enough, it could be due to: * The motor's current exceeding the preset value: Make the stirring shaft's outer diameter smaller. * The voltage being too high: Use the hardness adjuster to make the ice cream harder. * The stirring motor's capacitor being damaged: Replace the stirring motor or capacitor. * Improper hardness adjustment: Adjust the hardness adjuster to a harder setting.
  • M
    marvinmillerSep 2, 2025
    Why is my Starfood Ice Cream Maker leaking water or material?
    • D
      dlawrenceSep 2, 2025
      If your Starfood Ice Cream Maker is leaking water or material, here are potential causes: * Throat block leakage: Change the rubber gaskets. * Oil leakage in the bearing pedestal or material leakage: Change the defective gaskets.

Summary

Major Technical Data

Control Panel Overview

Important Notices and Guidelines

Power and Electrical Safety

Safety Precautions and Warnings

Essential safety notes regarding operation, handling, and potential hazards.

Cleaning Procedures

Cleaning Before Production

Detailed steps for cleaning the machine before starting production runs.

Cleaning After Production

Machine Operation Guide

Production Process

Step-by-step guide for operating the machine during ice cream production.

Discharge and Reset Operations

Hardness Setting Adjustment

Maintenance Procedures

Troubleshooting Guide

Refrigeration Failures

Common reasons, analysis, and solutions for refrigeration system failures.

Ice Cream Hardness Issues

Troubleshooting for when ice cream is not hard enough.

Material or Water Leakage

No Ice-Cream Discharge

Causes and remedies for the machine failing to discharge ice cream.

Machine Operational Errors

Starfood BQ833Y Specifications

General IconGeneral
BrandStarfood
ModelBQ833Y
CategoryIce Cream Maker
LanguageEnglish

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