*Look at the remaining electricity or recharge status to
confirm. Charge battery.
*Press and hold Power key for 10-15 seconds.
*Have the battery or charger replaced by an authorized
Starmobile service center if necessary.
SIM Card malfunction
*Contact your network provider.
*Confirm if SIM card is properly inserted.
*Use a clean, dry cloth to wipe off the metal contact
point of the SIM card.
Unable to connect with the network
*Contact your network provider.
*Consult your network provider regarding the service
area.
*Move to a place with stronger signal and try again.
Unable to make a call
*Cancel the call bar function.
*Cancel the fixed call setting.
Incorrect PIN
*Contact your network provider.
Unable to charge
*Press and hold Power key for 10-15 seconds.
*Ensure that the plug is properly connected.
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