*Rest your device after every three hours of heavy use to
keep it running optimally.
Unable to login to your email account
*Check whether the device is connected to the Internet.
*Check if email settings are correct.
There are defective/dead pixels on my screen
*International standards allow for a maximum of 5
defective pixels per1 million pixels (ISO 9241-302:2008).
As such, only units with 6 or more defective pixels per 1
million pixels are qualified for repair or replacement.
*If your device has 4 or fewer defective pixels per 1
million pixels, third-party detection and remedy apps are
readily available from Google Play.
NOTE: Starmobile shall not be held liable for problems,
which may arise from using said third-party apps.
XVI. Warranty
STAR TELECOM ALLIANCE RESOURCES Inc. (STAR Inc.)
warrants this device to be free from defects in material or
workmanship within the specified warranty period under
normal use. Should this product require servicing, STAR
Inc. will repair or replace any defective part free of charge
subject to the terms and conditions stated herein.
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