15
Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Suggestion
Red control lamp does
not shine
∙ No power
∙ Device does not (yet)
heat
∙ Plug in device
∙ Check the fuse
Red control lamp does not
shine during operation
∙ Device has reached the
desired temperature
∙ No defect, the lamp
clocks if the device is
heating
Fat runs onto the table ∙ Collector tray not cor-
rectly inserted
∙ Collector tray not
inserted
∙ Collector tray full
∙ Empty the tray, reinsert
und check if placed
correctly
Browning of the food is
too low
∙ Too low temperature
∙ Grilling time too short
∙ Increase temperature
or grilling time
Non-stick effect of grill
plate is bad / scratches in
the coating
∙ Coating is damaged by
hard metal objects
∙ No cause for complaint
Device does not heat any-
more
∙ Device is connected to
a cable drum
∙ Unwind the cable drum
completely and check
the fuse
Grill plate cannot be re-
moved
∙ Thermostat controller
is still inserted
∙ Remove the controller
first
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