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money already paid, keep the contract and negotiate a reduced price for the drop in value of the
service — this may mean asking for some of your money back if you have already paid.
For goods, there is a major failure to comply with a consumer guarantee when:
• You would not have purchased the product if you had known about the problem.
• The product is signicantly dierent from the description, sample or demonstration model you
were shown.
• The product is substantially unt for its normal purpose and cannot easily be made t within a
reasonable time.
• The product is substantially unt for a purpose that you told the supplier about, and cannot
easily be made t within a reasonable time.
• The product is unsafe.
For services, there is a major failure to comply with a consumer guarantee when:
• You would not have engaged the service if you had known the nature and extent of the
problem.
• The service does not meet the reasonable expectations for that type of service, and the
problem cannot be rectied within a reasonable time.
• You told the supplier that you wanted the service for a specic purpose, which was not fullled,
and the problem could not be easily rectied within a reasonable time.
• You told the supplier that you wanted a specic result, yet the service and end result failed to
meet your specications and could not be easily rectied within a reasonable time.
• The supply of the service has created an unsafe situation.
For information on Australian consumer laws, please visit Australian consumer law website at
www.consumerlaw.gov.au.
Importer Name and Address: Ingram Micro Pty LTD / Level1, 61 Dunning Avenue. Rosebery
NSW 2018
Telephone technical support: +61-2-9381-6000
《废弃电器电子产品回收处理管理条例》提示性说明
为了更好地关爱及保护地球,当用户不再需要此产品或产品寿命终止时,请遵守国家废弃电器电子产品回收
处理相关法律法规,将其交给当地具有国家认可的回收处理资质的厂商进行回收处理。