Once you have the mic positioned correctly use the mic level adjustment in SteelSeries Engine to dial in
the appropriate volume.
Another solution is to make sure you are using the correct Default Format on your PC:
1. Go to "Sound" in your PC's Control Panel
2. Under the "Recording" tab, right-click the microphone you are using, & select "Properties"
3. Under the "Advanced" tab, make sure the Default Format is set to 48000 Hz
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