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Problems Probable causes Solutions
Qualifi cation
required
Product does
not start
Battery is not secure
To secure the battery pack,
make sure the latches on the
top of the battery pack snap
into place
No speci c
quali cation is
required
Battery is not charged
Charge the battery pack
according to the instructions
included with your model
Power/speed switch is in the
OFF position
Press the on/o switch
Tubes are not correctly
installed
Check tubes to ensure that
they are allowing the switch
to be engaged when correctly
installed
Battery pack not properly
attached
Attach properly
On/o switch not set on ON
position
Refer to chapter “Start the
product”
Product does
not reach full
power
Battery pack capacity too
low
Charge battery pack
No speci c
quali cation is
required
Air vents are blocked Clean the air vents
Result is
unsatisfactory
Nozzle not properly
assembled
Refer to chapter “Attaching/
Removing the tube ”
No speci c
quali cation is
required
Vibration
or noise is
excessive
Nozzle not properly
assembled
Refer to chapter “Attaching/
Removing the tube ”
No speci c
quali cation is
required
Bolts/nuts are loose Tighten bolts/nuts
Product
suddenly stops
Battery pack discharged
Remove and charge battery
pack
No speci c
quali cation is
required
Battery too hot
Remove battery pack and let it
cool down
9. END OF LIFE
Electrical products should not be discarded with household products. Used electrical products
must be collected separately and disposed of at collection points provided for this purpose.
Talk with your local authorities or dealer for advice on recycling.
10. WARRANTY
10.1 OUR WARRANTY
STERWINS products are designed according to the highest quality standards for products intended for
the consumer market. This sale warranty covers a period of 3 years as of the date of purchase of the
product. This warranty covers all defects in materials and workmanship: missing parts and elements,
and damage occurring under normal use circumstances. Repair and replacement of parts do not lead
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