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STIEBEL ELTRON DHB-E 21 Si - 5 Specifi Cation and Application Ranges for Contractors; 6 Troubleshooting; For Users

STIEBEL ELTRON DHB-E 21 Si
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10
6. Troubleshooting by the user
Table 5
5. Specifi cation and application areas for contractors
* Values for pressure losses also apply for minimum flow pressure according to DIN 44851/flow volume for heating from 10 ºC to 60 ºC (ϑ 50 K).
On the basis of DIN 1988 Part 3, Table 4, pressure loss of 0.1 MPa (1 bar) is recommended with regard to the dimensioning of the pipe network.
Tabelle 3
Type DHB-E 18 Si
electronic
DHB-E 21 Si
electronic
DHB-E 24 Si
electronic
DHB-E 27 Si
electronic
Rated outputl kW 18 21 24 27
Pressure drop*
with DMB
without DMB
MPa (bar) / l/min
MPa (bar) / l/min
0,08 (0,8) / 5,2
0,06 (0,6) / 5,2
0,1 (1,0) / 6,0
0,08 (0,8) / 6,0
0,13 (1,3) / 6,9
0,10 (1,0) / 6,9
0,16 (1,6) / 7,7
0,12 (1,2) / 7,7
Flow rate limiter (DMB) l/min
color
7,5
blue
7,5
blue
8,5
green
8,5
green
Capacity 0,4 l
Typ e closed
Rated overpressure 1 MPa (10 bar)
Weight 3,6 kg
Protection class as per DIN EN 60335 1
Protection mode as per EN 60529 IP 25
Test marks see unit rating plate
Water connection (external thread) G ½
Electrical connection 3/PE ~ 400 V
VDEW approval present
Heating system bare wire
Area of use especially for water with high lime content
Range of use for specific electrical
resistance/conductivity
see Table 4
Flow volume „On“
3,0 l/min
Fault Cause Remedy
The heating system inside the DHB-E electronic
will not start although the DHW valve is fully
open.
No voltage User / Contractor:
check the fuses in your fuse box.
The start-up volume required to start the heater
has not been reached. Contamination or scaling
of percolators in the valves or shower heads
User / Contractor:
clean and/or descale
Heating system faulty Call service department / contractor:
Test heater and replace if necessary
Intermittent cold water The air sensor senses the presence of air in the
water and briefly switches the heater off
Equipment starts again after a few seconds
5.1 Specifi cation (details listed on the type plate apply)
5.2 Area of application
Area of application for instantaneous water heaters, related to the specifi c electrical resistance
of the water/specifi c electrical conductivity.
* The values for the specific electrical resistance or electrical conductivity respectively are to be
determined on a regionally divergent basis, at different temperatures. This must be taken into
account in the assessment.
Table 4
Details as Ranges of use for different references temperatu-
res * from water analysis
Normes details
at 15 °C at 20 °C at 25 °C
Specifi c electrical resistance
corresponding to
Specifi c electrical conductivity
900 Ωcm
≤ 111 mS/m
≤ 1110 µS/cm
≥ 800 Ωcm
≤ 125 mS/m
≤ 1250 µS/cm
≥ 735 Ωcm
≤ 136 mS/m
≤ 1360 µS/cm

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