To Next PageTo Next PageWhat to do if my STOK Gas grill smells like gas?
If you smell gas when using your STOK Gas grill, immediately turn off the cylinder valve and tighten all connections. This indicates a gas leak from the cylinder, regulator, or another connection.
Why is the STOK QUATTRO SGP4130N heat decreasing or making a popping sound?
If you notice decreasing heat or a popping sound while using your STOK Gas grill, it could be due to an empty LP gas cylinder. Replace or refill the cylinder. It can also happen if you are trying to light the wrong burner, in that case, turn off the control knobs and cylinder valve, leave the hood open to extinguish the flames, and clean the grill thoroughly once it's cool.
What to do if there's flame flashback beneath the control panel of my STOK Gas grill?
If you see flame flashback beneath the control panel of your STOK Gas grill, immediately turn off the cylinder valve. Check for any damage to the hose, regulator, or valve. A leak test should be performed, refer to “Testing Valves, Hose, and Regulator for Leaks” in the Assembly section.
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