subzero.com
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Troubleshooting
ICE PRODUCTION
No ice.
t Verify ice cube indicator appears in control panel display.
t Verify ice maker has been on for at least 24 hours.
t Verify freezer temperature near 0°F.
t Verify ice container is properly installed.
t Verify ice maker arm in down position.
t Verify water is being supplied to unit.
t Verify water lter has been replaced within the last 12
months and installed properly.
t Verify water lter has been removed if a reverse osmosis
ltration system is being utilized.
Blue or green ice.
t Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black ecks in cubes.
t Stop use and contact Sub-Zero factory certied service.
Bad taste.
t Defrost freezer and clean with soap and water.
t Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
t Clean condenser. Contact Sub-Zero factory certied
service if unresolved.
TROUBLESHOOTING
ODOR
t Unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
t Replace air purication cartridge.
t Clean unit and shelving thoroughly.
t Uncovered food could create odor which may require
cleaning.
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